Luis Gussap was the ultimate salesman. He and the complete team portrayed superb customer service.
Xinming
•
May 21, 2021
5.0/5
5.0/5
Excellent
Kathryn
•
May 21, 2021
5.0/5
5.0/5
After walking into at least 6 different dealerships (Jeep, Acura, Ford, Etc.) in a 4 day period we were so exhausted and frustrated with the arrogance and lack of customer service. We decided to stop in Nalley Toyota as our last try and then head home. We were met by a kind and knowledgeable young salesman who showed us exactly what Toyota had to offer that best met our needs and taste. The General Manager even stopped by to check in and personally gave us a very fair number for his car and $1800 more for our car than the other brand dealer who also neglected to demonstrate any knowledge of customer service. Kudos to Nalley Toyota! You guys are doing it right and it was a pleasure to do business with you!
Rachel
•
May 21, 2021
5.0/5
5.0/5
I had excellent service, and I have peace of mind with the recent services on my car to make it safer for me on the road. Chad Duncan was great to work with, and he went above and beyond to ensure I got the best services for my car. Thank you for the excellent experience!
Michael
•
May 21, 2021
5.0/5
5.0/5
Love how professional everyone is and I really like the environment. I can work while waiting for the service to finish!! Thank you !
Mark
•
May 21, 2021
5.0/5
5.0/5
Everyone was helpful and kind. Great professional dealership.
Betty
•
May 21, 2021
5.0/5
5.0/5
The recall was done and then they suggested two extra services to my eight-year-old Avalon. My car smells like oil or gasoline, which is different.
N/a
•
May 21, 2021
5.0/5
5.0/5
Delma and Chad were wonderful. Chad took the time to introduce himself and Delma kept me apprised of where my car’s progress was at every turn. Excellent experience, thanks to all
Luis Gussap was the ultimate salesman. He and the complete team portrayed superb customer service.
Xinming
•
May 21, 2021
5.0/5
5.0/5
Excellent
Kathryn
•
May 21, 2021
5.0/5
5.0/5
After walking into at least 6 different dealerships (Jeep, Acura, Ford, Etc.) in a 4 day period we were so exhausted and frustrated with the arrogance and lack of customer service. We decided to stop in Nalley Toyota as our last try and then head home. We were met by a kind and knowledgeable young salesman who showed us exactly what Toyota had to offer that best met our needs and taste. The General Manager even stopped by to check in and personally gave us a very fair number for his car and $1800 more for our car than the other brand dealer who also neglected to demonstrate any knowledge of customer service. Kudos to Nalley Toyota! You guys are doing it right and it was a pleasure to do business with you!
Rachel
•
May 21, 2021
5.0/5
5.0/5
I had excellent service, and I have peace of mind with the recent services on my car to make it safer for me on the road. Chad Duncan was great to work with, and he went above and beyond to ensure I got the best services for my car. Thank you for the excellent experience!
Michael
•
May 21, 2021
5.0/5
5.0/5
Love how professional everyone is and I really like the environment. I can work while waiting for the service to finish!! Thank you !
Mark
•
May 21, 2021
5.0/5
5.0/5
Everyone was helpful and kind. Great professional dealership.
Betty
•
May 21, 2021
5.0/5
5.0/5
The recall was done and then they suggested two extra services to my eight-year-old Avalon. My car smells like oil or gasoline, which is different.
N/a
•
May 21, 2021
5.0/5
5.0/5
Delma and Chad were wonderful. Chad took the time to introduce himself and Delma kept me apprised of where my car’s progress was at every turn. Excellent experience, thanks to all