Janet did an excellent professional job. Answered all my questions.
Julie
•
Apr 5, 2021
5.0/5
5.0/5
James Norton is outstanding....
Frank
•
Apr 5, 2021
5.0/5
5.0/5
SALES AND SERVICE WERE EASY FAST AND TROUBLE FREE . ONLY TIME I ENJOYED BUYING A CAR IN 50 YEARS . FRANK R LINET
Sharon
•
Apr 5, 2021
5.0/5
5.0/5
My Highlander was at the dealer for the fuel pump recall. It was repaired, clean and ready when promised.
Senbeta
•
Apr 5, 2021
5.0/5
5.0/5
Thank you 4 the quick service
Karen
•
Apr 5, 2021
5.0/5
5.0/5
My vehicle needed some repairs found during inspection. They were able to be made while I waited, even though there were several repairs.
Andrea
•
Apr 5, 2021
5.0/5
5.0/5
Very helpful
Jim
•
Apr 5, 2021
4.0/5
4.0/5
Vehicle was in for an oil change, tire rotation. All went well. In your service program you have a list of 'recommended' services and a record of what has or has not been done. What has not been done is then 'recommended', whether it is needed or not. It would be helpful if the technician could actually check the various points, and then recommend, or simply make aware. Your program is simply a cash flow generator, by over time re-building the vehicle, at replacement part costs. Service advisor was David Ramos who was excellent, but very busy. Not sure if you were shorthanded or not on that day.
Perla
•
Apr 5, 2021
5.0/5
5.0/5
I am very satisfied with the service that Nalley Toyota has provided me. I recently purchased a brand new 2021 RAV4 XLE, and I AM LOVING IT. Although, there was some mistakes made during my purchase, I loved that the way the General Manager Arnold handled everything to make me have the greatest experience. I don't look at the mistakes people make but what they do to fix them and Arnold, & Janelle, the salesperson, WERE EXCEPTIONAL. Thank you for putting up with me and for providing me with everything I wanted on my new car. Another person who made this experience AMAZING was BRANDYN CLARK, the finance manager. He taught me so much about the process of buying a car, things he did not even need to say to me but he said "Here, I will explain every detail so you know what you are buying and for a next purchase, you can remember me", and I loved it because he did not just take my money and send me on my way. HE MADE IT FUN! SO thank you all for your hard work, I truly do appreciate. Now, Nalley Toyota is my house and my family's for all my brand new cars !!!
Lisa
•
Apr 5, 2021
5.0/5
5.0/5
Francine was AMAZING! Best worker there. So accomodating and kind helpful funny and cared very much about the business and my service!
Janet did an excellent professional job. Answered all my questions.
Julie
•
Apr 5, 2021
5.0/5
5.0/5
James Norton is outstanding....
Frank
•
Apr 5, 2021
5.0/5
5.0/5
SALES AND SERVICE WERE EASY FAST AND TROUBLE FREE . ONLY TIME I ENJOYED BUYING A CAR IN 50 YEARS . FRANK R LINET
Sharon
•
Apr 5, 2021
5.0/5
5.0/5
My Highlander was at the dealer for the fuel pump recall. It was repaired, clean and ready when promised.
Senbeta
•
Apr 5, 2021
5.0/5
5.0/5
Thank you 4 the quick service
Karen
•
Apr 5, 2021
5.0/5
5.0/5
My vehicle needed some repairs found during inspection. They were able to be made while I waited, even though there were several repairs.
Andrea
•
Apr 5, 2021
5.0/5
5.0/5
Very helpful
Jim
•
Apr 5, 2021
4.0/5
4.0/5
Vehicle was in for an oil change, tire rotation. All went well. In your service program you have a list of 'recommended' services and a record of what has or has not been done. What has not been done is then 'recommended', whether it is needed or not. It would be helpful if the technician could actually check the various points, and then recommend, or simply make aware. Your program is simply a cash flow generator, by over time re-building the vehicle, at replacement part costs. Service advisor was David Ramos who was excellent, but very busy. Not sure if you were shorthanded or not on that day.
Perla
•
Apr 5, 2021
5.0/5
5.0/5
I am very satisfied with the service that Nalley Toyota has provided me. I recently purchased a brand new 2021 RAV4 XLE, and I AM LOVING IT. Although, there was some mistakes made during my purchase, I loved that the way the General Manager Arnold handled everything to make me have the greatest experience. I don't look at the mistakes people make but what they do to fix them and Arnold, & Janelle, the salesperson, WERE EXCEPTIONAL. Thank you for putting up with me and for providing me with everything I wanted on my new car. Another person who made this experience AMAZING was BRANDYN CLARK, the finance manager. He taught me so much about the process of buying a car, things he did not even need to say to me but he said "Here, I will explain every detail so you know what you are buying and for a next purchase, you can remember me", and I loved it because he did not just take my money and send me on my way. HE MADE IT FUN! SO thank you all for your hard work, I truly do appreciate. Now, Nalley Toyota is my house and my family's for all my brand new cars !!!
Lisa
•
Apr 5, 2021
5.0/5
5.0/5
Francine was AMAZING! Best worker there. So accomodating and kind helpful funny and cared very much about the business and my service!