It's always a pleasure to take my Camry to Nalley Toyota. Every single person is friendly, polite, helpful and the inspection and/or repair time is estimated well. Very efficient and well run. Thank you!
Fordusa
•
Dec 2, 2020
5.0/5
5.0/5
Excellent customer service
Craig
•
Dec 2, 2020
5.0/5
5.0/5
Excellent attention to detail
Michael
•
Dec 2, 2020
5.0/5
5.0/5
Francine was on it. She made my maintenance as painless as possible.
Keith
•
Dec 2, 2020
4.0/5
4.0/5
Service was pretty speedy and liked the text to confirm services feature. Didn't appreciate a couple of things: 1. Upsell on other services 2. Tpms sensor replacement costs $250 + $75 diagnostic fee? Get out of here 3. Why can't you access my customer history? I've been a toyota maintenance guy since 2010 but moved here from the bay area. It seemed like this didn't matter 4. Service advisor wasn't initially friendly. Eventually got there 5. You need a sign that says walk and find and advisor if you aren't going to greet cars as they pull in
Ray
•
Dec 2, 2020
5.0/5
5.0/5
The service advisor was very polite and informative. We had recently gone to another dealer for basic services but we were not told about the ability to upgrade the multi-media system to Apple Car Play... and we were not told about an upcoming re-call. At Nalley we were told these things with OUT asking... Great Job... BTW, we decided to also purchase our new 2021 Avalon Hybrid XSE at Nalley Toyota of Roswell.
Douglas
•
Dec 2, 2020
5.0/5
5.0/5
As always, an excellent experience provided by knowledgeable staff providing excellent service
It's always a pleasure to take my Camry to Nalley Toyota. Every single person is friendly, polite, helpful and the inspection and/or repair time is estimated well. Very efficient and well run. Thank you!
Fordusa
•
Dec 2, 2020
5.0/5
5.0/5
Excellent customer service
Craig
•
Dec 2, 2020
5.0/5
5.0/5
Excellent attention to detail
Michael
•
Dec 2, 2020
5.0/5
5.0/5
Francine was on it. She made my maintenance as painless as possible.
Keith
•
Dec 2, 2020
4.0/5
4.0/5
Service was pretty speedy and liked the text to confirm services feature. Didn't appreciate a couple of things: 1. Upsell on other services 2. Tpms sensor replacement costs $250 + $75 diagnostic fee? Get out of here 3. Why can't you access my customer history? I've been a toyota maintenance guy since 2010 but moved here from the bay area. It seemed like this didn't matter 4. Service advisor wasn't initially friendly. Eventually got there 5. You need a sign that says walk and find and advisor if you aren't going to greet cars as they pull in
Ray
•
Dec 2, 2020
5.0/5
5.0/5
The service advisor was very polite and informative. We had recently gone to another dealer for basic services but we were not told about the ability to upgrade the multi-media system to Apple Car Play... and we were not told about an upcoming re-call. At Nalley we were told these things with OUT asking... Great Job... BTW, we decided to also purchase our new 2021 Avalon Hybrid XSE at Nalley Toyota of Roswell.
Douglas
•
Dec 2, 2020
5.0/5
5.0/5
As always, an excellent experience provided by knowledgeable staff providing excellent service