My service advisor Matt was awesome. However, for a first visit it was less than perfect. I had to return to the dealership after an oil change and battery replacement because my lift gate would not come up. Turns out the technician had turned off the lift gate by accident when accessing the cabin air filter thru my glove compartment. Also, as i was driving a wiper blade flew off turns out while replacing the wipers the technician had left one of the old wipers sitting on top of the new one. The little details matter. Although Matt was awesome i would think twice about trusting my vehicle to this service dept again.
Sandra
•
Nov 21, 2020
5.0/5
5.0/5
My service rep David is so professional! He provided outstanding care in getting My RAV4 repaired.
Sandra
•
Nov 21, 2020
5.0/5
5.0/5
Very pleased
Mary
•
Nov 21, 2020
5.0/5
5.0/5
Jimmy Synder is always helpful and courteous!
Ida
•
Nov 21, 2020
5.0/5
5.0/5
Great customer service
N/a
•
Nov 21, 2020
5.0/5
5.0/5
The service is excellent!
Taylor
•
Nov 21, 2020
5.0/5
5.0/5
Ty was great! Very helpful, great customer service!
Melinda
•
Nov 21, 2020
5.0/5
5.0/5
Good service
Sevrine
•
Nov 21, 2020
5.0/5
5.0/5
Matt was very professional and the service was very fast! Thank you!
My service advisor Matt was awesome. However, for a first visit it was less than perfect. I had to return to the dealership after an oil change and battery replacement because my lift gate would not come up. Turns out the technician had turned off the lift gate by accident when accessing the cabin air filter thru my glove compartment. Also, as i was driving a wiper blade flew off turns out while replacing the wipers the technician had left one of the old wipers sitting on top of the new one. The little details matter. Although Matt was awesome i would think twice about trusting my vehicle to this service dept again.
Sandra
•
Nov 21, 2020
5.0/5
5.0/5
My service rep David is so professional! He provided outstanding care in getting My RAV4 repaired.
Sandra
•
Nov 21, 2020
5.0/5
5.0/5
Very pleased
Mary
•
Nov 21, 2020
5.0/5
5.0/5
Jimmy Synder is always helpful and courteous!
Ida
•
Nov 21, 2020
5.0/5
5.0/5
Great customer service
N/a
•
Nov 21, 2020
5.0/5
5.0/5
The service is excellent!
Taylor
•
Nov 21, 2020
5.0/5
5.0/5
Ty was great! Very helpful, great customer service!
Melinda
•
Nov 21, 2020
5.0/5
5.0/5
Good service
Sevrine
•
Nov 21, 2020
5.0/5
5.0/5
Matt was very professional and the service was very fast! Thank you!