I had a great experience. My advisor kept in contact with me each step of the way in my preferred communication style (texting). He also made sure to answer all my questions in regards to finances. He was willing to wait until I was off from work so I could contact him regarding my needs for my vehicle. He, as everyone I’ve talked to at Toyota was polite, knowledgeable, and treated me like family.
Mayhula
•
Sep 24, 2020
5.0/5
5.0/5
Was great Mr Ty Elliot was very nice and helped me a lot, the service was fast and they gave me all the information that i requested ,100% recommended .
Sandy
•
Sep 24, 2020
5.0/5
5.0/5
Matt did an excellent job of explaining the battery options to me as well as the Costs associated with each option. Outstanding SERVICE. Matt is certainly an asset to your dealership as well as to your company, Toyota. Matt really understands what good customer service entails, and he truly practices it.
Barbara
•
Sep 24, 2020
5.0/5
5.0/5
Thanks
Frank
•
Sep 24, 2020
5.0/5
5.0/5
Always an easy and fast experience.
Judith
•
Sep 24, 2020
5.0/5
5.0/5
Andy West was very courteous and helpful. He explained everything my car was due to have. He even had car back to me earlier than originally told to me. Andy helped with my total cost by eliminating some of the labor charges.I had nice experience with Andy, he’s a credit to Nally Toyota.
Alkarim
•
Sep 24, 2020
5.0/5
5.0/5
Awesome customer service David Ramos was very proficient and professional Karim
Margaret
•
Sep 24, 2020
5.0/5
5.0/5
Excellent service. Service advisor knowledgeable and excellent
Mary
•
Sep 24, 2020
5.0/5
5.0/5
Very thorough
Marilyn
•
Sep 24, 2020
5.0/5
5.0/5
Changed my oil, rotated and balanced tires and even replaced 1 tire all during my lunch break.
I had a great experience. My advisor kept in contact with me each step of the way in my preferred communication style (texting). He also made sure to answer all my questions in regards to finances. He was willing to wait until I was off from work so I could contact him regarding my needs for my vehicle. He, as everyone I’ve talked to at Toyota was polite, knowledgeable, and treated me like family.
Mayhula
•
Sep 24, 2020
5.0/5
5.0/5
Was great Mr Ty Elliot was very nice and helped me a lot, the service was fast and they gave me all the information that i requested ,100% recommended .
Sandy
•
Sep 24, 2020
5.0/5
5.0/5
Matt did an excellent job of explaining the battery options to me as well as the Costs associated with each option. Outstanding SERVICE. Matt is certainly an asset to your dealership as well as to your company, Toyota. Matt really understands what good customer service entails, and he truly practices it.
Barbara
•
Sep 24, 2020
5.0/5
5.0/5
Thanks
Frank
•
Sep 24, 2020
5.0/5
5.0/5
Always an easy and fast experience.
Judith
•
Sep 24, 2020
5.0/5
5.0/5
Andy West was very courteous and helpful. He explained everything my car was due to have. He even had car back to me earlier than originally told to me. Andy helped with my total cost by eliminating some of the labor charges.I had nice experience with Andy, he’s a credit to Nally Toyota.
Alkarim
•
Sep 24, 2020
5.0/5
5.0/5
Awesome customer service David Ramos was very proficient and professional Karim
Margaret
•
Sep 24, 2020
5.0/5
5.0/5
Excellent service. Service advisor knowledgeable and excellent
Mary
•
Sep 24, 2020
5.0/5
5.0/5
Very thorough
Marilyn
•
Sep 24, 2020
5.0/5
5.0/5
Changed my oil, rotated and balanced tires and even replaced 1 tire all during my lunch break.