My service appointment went very well, and took Less than an hour. The service department took extra precautions due to the Corona virus. I felt very safe in the wait area with chairs spaced out & customers & staff wearing masks. They covered my steering wheel & drivers seat with plastic during the service. Good job!
Norlishia
•
Aug 31, 2020
4.0/5
4.0/5
I went in for recall maintenance. Richard Osborne did a great job answering my questions. The service was timely . I was out of there in under two hours! I will definitely use them to service my car from now on.
David
•
Aug 31, 2020
5.0/5
5.0/5
David was super friendly and helpful. He had each one of my concerns investigated and I am happy how each tech included pictures as well. While the result wasn't what I hoped, I am glad I went to Nalley.
Ewa
•
Aug 31, 2020
5.0/5
5.0/5
Great service.
Richard
•
Aug 31, 2020
5.0/5
5.0/5
Richard was great. He also recommended a good restaurant for lunch while I waited.
Mary
•
Aug 31, 2020
5.0/5
5.0/5
Worked with Service Manager, Kyle. He was excellent and went beyond to get my car repaired and back to me quickly. Very pleased with service at Nelly!!!! FYI - I did respond o your survey a few days ago. Mary Beth McNaughton
Sandra
•
Aug 31, 2020
4.0/5
4.0/5
Very good but still do not understand why no vacuuming. Maybe got a car wash but windows didn’t look it. Did address a concern I have had about power of car. Wait time good.
My service appointment went very well, and took Less than an hour. The service department took extra precautions due to the Corona virus. I felt very safe in the wait area with chairs spaced out & customers & staff wearing masks. They covered my steering wheel & drivers seat with plastic during the service. Good job!
Norlishia
•
Aug 31, 2020
4.0/5
4.0/5
I went in for recall maintenance. Richard Osborne did a great job answering my questions. The service was timely . I was out of there in under two hours! I will definitely use them to service my car from now on.
David
•
Aug 31, 2020
5.0/5
5.0/5
David was super friendly and helpful. He had each one of my concerns investigated and I am happy how each tech included pictures as well. While the result wasn't what I hoped, I am glad I went to Nalley.
Ewa
•
Aug 31, 2020
5.0/5
5.0/5
Great service.
Richard
•
Aug 31, 2020
5.0/5
5.0/5
Richard was great. He also recommended a good restaurant for lunch while I waited.
Mary
•
Aug 31, 2020
5.0/5
5.0/5
Worked with Service Manager, Kyle. He was excellent and went beyond to get my car repaired and back to me quickly. Very pleased with service at Nelly!!!! FYI - I did respond o your survey a few days ago. Mary Beth McNaughton
Sandra
•
Aug 31, 2020
4.0/5
4.0/5
Very good but still do not understand why no vacuuming. Maybe got a car wash but windows didn’t look it. Did address a concern I have had about power of car. Wait time good.