Polite, efficient staff. Listens to customer. Doesn't surprise you with unexpected charges but discusses issues. Works to find discounts to decrease expenses.
Jill
•
Aug 25, 2020
5.0/5
5.0/5
Very professional and timely.
David
•
Aug 25, 2020
5.0/5
5.0/5
Everyone was great
Antero
•
Aug 25, 2020
4.0/5
4.0/5
Andy West is always excellent; however, Nalley does not enforce the face mask requirements in the service department & most of your salespeople do not wear masks! Why?
David
•
Aug 24, 2020
5.0/5
5.0/5
Great job!
Joy
•
Aug 24, 2020
5.0/5
5.0/5
David Ramos was an excellent service advisor. Organized, informative, personable even when it was extremely busy and then the computer system went down.
Peter
•
Aug 24, 2020
5.0/5
5.0/5
David Ramos was most kind...
Rebecca
•
Aug 24, 2020
4.0/5
4.0/5
Unexpected visit due to flat tire - ended up needing to buy a new tire. Service advisor was extremely polite and explained what needed to be done and gave an estimate of time. Service department didn’t appear over busy but took a little longer than I hoped.
Polite, efficient staff. Listens to customer. Doesn't surprise you with unexpected charges but discusses issues. Works to find discounts to decrease expenses.
Jill
•
Aug 25, 2020
5.0/5
5.0/5
Very professional and timely.
David
•
Aug 25, 2020
5.0/5
5.0/5
Everyone was great
Antero
•
Aug 25, 2020
4.0/5
4.0/5
Andy West is always excellent; however, Nalley does not enforce the face mask requirements in the service department & most of your salespeople do not wear masks! Why?
David
•
Aug 24, 2020
5.0/5
5.0/5
Great job!
Joy
•
Aug 24, 2020
5.0/5
5.0/5
David Ramos was an excellent service advisor. Organized, informative, personable even when it was extremely busy and then the computer system went down.
Peter
•
Aug 24, 2020
5.0/5
5.0/5
David Ramos was most kind...
Rebecca
•
Aug 24, 2020
4.0/5
4.0/5
Unexpected visit due to flat tire - ended up needing to buy a new tire. Service advisor was extremely polite and explained what needed to be done and gave an estimate of time. Service department didn’t appear over busy but took a little longer than I hoped.