Matt did a great job, everything on time and as expected. I will return and pass the word
Mary
•
Aug 18, 2020
4.0/5
4.0/5
Andy West was excellent and very helpful. However I was 20 minutes early for the appointment. I waited in my car for almost ten minutes. Then I stood beside my car for another 10 minutes waiting for someone to acknowledge me. Finally Andy returned from helping another customer and immediately asked if he could help me. He did not know I was his customer, just that I was standing there waiting for help. I was disappointed that you seem to have laid off all the people who greet you and get you to the right service rep.
Colin
•
Aug 18, 2020
5.0/5
5.0/5
Great customer service experience. The entire process was a breeze. All levels of staff were helpful, courteous and efficient. I will be servicing my Toyota there from now on.
Howard
•
Aug 18, 2020
5.0/5
5.0/5
Great first service on my vehicle - thanks!
Peter
•
Aug 18, 2020
5.0/5
5.0/5
Very good experience
Eric
•
Aug 18, 2020
5.0/5
5.0/5
Matt did a super job this morning. He got me rolling and get me out in short order. Definitely like working with Matt!
Jessica
•
Aug 18, 2020
5.0/5
5.0/5
David Ramos is trustworthy as usual. very pleased!
Carmen
•
Aug 18, 2020
4.0/5
4.0/5
As always, Caitlyn does a good job.
David
•
Aug 18, 2020
5.0/5
5.0/5
My issue was quickly diagnosed and I was put on the list for a fuel pump recall. A little disappointed that the part is not available until late September or October because my Check Engine light has come on twice now with stalling. However, I know it is a problem that Toyota itself has to solve and Nally will respond accordingly. Thanks, DJ...
Matt did a great job, everything on time and as expected. I will return and pass the word
Mary
•
Aug 18, 2020
4.0/5
4.0/5
Andy West was excellent and very helpful. However I was 20 minutes early for the appointment. I waited in my car for almost ten minutes. Then I stood beside my car for another 10 minutes waiting for someone to acknowledge me. Finally Andy returned from helping another customer and immediately asked if he could help me. He did not know I was his customer, just that I was standing there waiting for help. I was disappointed that you seem to have laid off all the people who greet you and get you to the right service rep.
Colin
•
Aug 18, 2020
5.0/5
5.0/5
Great customer service experience. The entire process was a breeze. All levels of staff were helpful, courteous and efficient. I will be servicing my Toyota there from now on.
Howard
•
Aug 18, 2020
5.0/5
5.0/5
Great first service on my vehicle - thanks!
Peter
•
Aug 18, 2020
5.0/5
5.0/5
Very good experience
Eric
•
Aug 18, 2020
5.0/5
5.0/5
Matt did a super job this morning. He got me rolling and get me out in short order. Definitely like working with Matt!
Jessica
•
Aug 18, 2020
5.0/5
5.0/5
David Ramos is trustworthy as usual. very pleased!
Carmen
•
Aug 18, 2020
4.0/5
4.0/5
As always, Caitlyn does a good job.
David
•
Aug 18, 2020
5.0/5
5.0/5
My issue was quickly diagnosed and I was put on the list for a fuel pump recall. A little disappointed that the part is not available until late September or October because my Check Engine light has come on twice now with stalling. However, I know it is a problem that Toyota itself has to solve and Nally will respond accordingly. Thanks, DJ...