Great service, love having an appointment, when picking up I had to wai about 10 minutes at the desk. Got on the road and the airbag light came on. I came back to the dealership and waited awhile for Mattt. I could see it was a very busy day. At the onset, I was also supped to get a full wash but Matt told me the machine broke yesterday. While looking at my service coupon, I notice a fee COVID cleaning for any bill over $100. My final bill was $319 and it was not even offered either time. I understand that everyone has a difficult time providing full customer service during this pandemic.

Thanks to Matt, for quick great service.

Was worried my hybrid battery pack was going out after over 100,000 miles but they said all looks good and extremely hot weather may be causing different readings. No charge for that. Had oil changed and changed electric inverter coolant to be cautious. I thought I was going to be in for thousands. Great news.

Jonathan was great. I didnt have to look around for someone to pay attention to me. He greeted me outside his office. Very personable and took care of me very quickly.

Caitlyn was very professional.

I am HONORED to have experienced purchasing my first car at Nalley Toyota of Roswell! My experience was ABSOLUTELY AMAZING! Thank you Stacey Lowery and the ENTIRE team at Nalley Toyota of Roswell for making my experience amazing, enjoyable, and MOST DEFINITELY an experience to remember!! I highly recommend EVERYONE to purchase their vehicles here. Thank you Nalley Toyota of Roswell for your ASTONISHING customer service and hospitality!!

My sales guys were awesome—JV and Dylan made buying a car from 120 miles away such a pleasure. They made sure I had everything I needed before I drove down to complete the deal. I had several selections of cars in your inventory from which to choose, pictures of all of them—whatever I needed, they promptly sent my way. When we arrived on a Friday afternoon, everyone was super welcoming, and the store itself didn’t disappoint. Buying my car was a very nice experience from start to finish. I would definitely recommend JV, Dylan and Nalley Toyota to all my friends! Thanks so much

Andy was great at helping me get my service.

Great customer service

Prompt courteous service with no pressure as usual