I sat in my car in the service line for appointments for close to 10 min just outside the door because a car was parked just inside the door. They were not busy but no one saw me. After I got out of my car I was helped promptly and all was fine. Just suggest watching the line or avoid having parked cars in the service appt line because it’s confusing to customers.
John
•
Aug 1, 2020
4.0/5
4.0/5
Jimmy great. Everything went well with my service. I am removing a star since I booked an appointment on line for service and it didn't let me add the recall needed. I called the service call center the day prior to make sure the recall would be added and addressed. I was told to show up early as possible. I left my front line job and drove the 20 miles only to be told it could get completed on that day and I didn't have a means home. Jimmy rebooked the week later and all went well. The online booking used to bed better. No longer can you add services it just says other...
Manuel
•
Aug 1, 2020
5.0/5
5.0/5
Good service. Thank you.
Spyridon
•
Jul 31, 2020
5.0/5
5.0/5
Very professional
Ezra
•
Jul 31, 2020
5.0/5
5.0/5
Richard was outstanding in explaining what I needed to get done on the car, and advise me on the options I have. His attention to detail and understanding of my needs was exemplary. Please keep up the good work.
Thomas
•
Jul 31, 2020
4.0/5
4.0/5
On time and professional service provided. Detailed coverage of all vehicle issues and pricing review. Matt was courteous and gave apparent honest assessment of services needed.
Suzanne
•
Jul 31, 2020
5.0/5
5.0/5
Great customer service
David
•
Jul 31, 2020
5.0/5
5.0/5
Service was done ahead of schedule. Andy, our Nalley contact, was very accommodating to our car’s needs. I was happy with Nalley service and their price was great.
Jody
•
Jul 31, 2020
5.0/5
5.0/5
Grant was awesome and got us in and out during a busy Friday!
I sat in my car in the service line for appointments for close to 10 min just outside the door because a car was parked just inside the door. They were not busy but no one saw me. After I got out of my car I was helped promptly and all was fine. Just suggest watching the line or avoid having parked cars in the service appt line because it’s confusing to customers.
John
•
Aug 1, 2020
4.0/5
4.0/5
Jimmy great. Everything went well with my service. I am removing a star since I booked an appointment on line for service and it didn't let me add the recall needed. I called the service call center the day prior to make sure the recall would be added and addressed. I was told to show up early as possible. I left my front line job and drove the 20 miles only to be told it could get completed on that day and I didn't have a means home. Jimmy rebooked the week later and all went well. The online booking used to bed better. No longer can you add services it just says other...
Manuel
•
Aug 1, 2020
5.0/5
5.0/5
Good service. Thank you.
Spyridon
•
Jul 31, 2020
5.0/5
5.0/5
Very professional
Ezra
•
Jul 31, 2020
5.0/5
5.0/5
Richard was outstanding in explaining what I needed to get done on the car, and advise me on the options I have. His attention to detail and understanding of my needs was exemplary. Please keep up the good work.
Thomas
•
Jul 31, 2020
4.0/5
4.0/5
On time and professional service provided. Detailed coverage of all vehicle issues and pricing review. Matt was courteous and gave apparent honest assessment of services needed.
Suzanne
•
Jul 31, 2020
5.0/5
5.0/5
Great customer service
David
•
Jul 31, 2020
5.0/5
5.0/5
Service was done ahead of schedule. Andy, our Nalley contact, was very accommodating to our car’s needs. I was happy with Nalley service and their price was great.
Jody
•
Jul 31, 2020
5.0/5
5.0/5
Grant was awesome and got us in and out during a busy Friday!