Nalley Toyota of Roswell
4.9/5
4.9 /5
22,516 Verified Reviews
11130 Alpharetta Hwy, Roswell, GA 30076, US
(770) 763-7398
22,516 Verified Reviews
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5.0/5
5.0 /5
Very responsive and great communication in getting car picked up, serviced and returned home.

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5.0/5
5.0 /5
Very happy with pickup and delivery. He was polite careful and on time. Thanks

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5.0/5
5.0 /5
Each time I visit the dealership everyone is so courteous and professional.

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5.0/5
5.0 /5
It was very comforting to see all Nalley staff in protective equipment (masks,gloves), the waiting room was clean and set for social distancing. Service was done in under an hour. Couldn’t be happier.

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4.0/5
4.0 /5
Jimmy did an excellent job. The only reason I’m giving 4 stars is because of an issue with my car seatbelt indicator. As a Toyota loyalist who comes from a family who only buys Toyotas...I’m disappointed that the only fix they have for the rear seats indicator is to buckle the seatbelts even though no one is in them. I feel like this makes Toyota look bad and hard to brag about. I’ve had people in my car that have never been in a Toyota Camry and think it’s such a nice car and then the seat belt issue happens. It’s kind of embarrassing especially since it’s a new car...

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5.0/5
5.0 /5
David..the service writer is very efficient and polite. I was glad to see that the waiting area was segregated and clean. All employees wore masks and gloves..Thank you!

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4.0/5
4.0 /5
I’m a big fan of extended warranties, but I really didn’t appreciate the hard sell that I got on that. It seem very punitive to even think about it for a few hours. It had to be right there or not at all. I know that the guy is doing what he was trained to do. However, it came across very badly. Other than that I thought it all went well.

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5.0/5
5.0 /5
David was able to get my broken door actuators replaced. 4 out of 5 failed. Come on Toyota. Put this on the recall list

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4.0/5
4.0 /5
good service except they try and scam you with a cleaning that does not kill covid 19

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5.0/5
5.0 /5
I always love working with Caitlyn (service rep) and Henry (technician). They are the GOAT!!!