I am happy with my experience and the communication I received
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
The service manager explained everything that is required in a 65,000 mile service. The work was completed in less time than anticipated. (I was waiting)
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Customer service is an important factor for me. I expressed my concern to my service representative of not knowing advance who my representative was, no one greeting me at my car, and my having to find my POC. After she understood my concerns, she ensured I was well cared for by constantly providing updates and acknowledging my military discount.
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Ava was pleasant, attentive and concerned.However, I've already done this survey so it would be nice if Nalley would pay attention to it.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Great people and service.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Very professional and helpful. I felt in good hands.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Very pleasant waiting area and great service!
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Appreciate how well they keep you informed regarding status of your vehicle service/repairs.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Excellent service
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Everyone is always incredibly friendly and helpful
I am happy with my experience and the communication I received
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
The service manager explained everything that is required in a 65,000 mile service. The work was completed in less time than anticipated. (I was waiting)
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Customer service is an important factor for me. I expressed my concern to my service representative of not knowing advance who my representative was, no one greeting me at my car, and my having to find my POC. After she understood my concerns, she ensured I was well cared for by constantly providing updates and acknowledging my military discount.
Anonymous
•
Jan 21, 2024
5.0/5
5.0/5
Ava was pleasant, attentive and concerned.However, I've already done this survey so it would be nice if Nalley would pay attention to it.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Great people and service.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Very professional and helpful. I felt in good hands.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Very pleasant waiting area and great service!
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Appreciate how well they keep you informed regarding status of your vehicle service/repairs.
Anonymous
•
Jan 20, 2024
5.0/5
5.0/5
Excellent service
Anonymous
•
Jan 19, 2024
5.0/5
5.0/5
Everyone is always incredibly friendly and helpful