Grant is a great service adviser and works diligently to solve my issues. HOWEVER, Toyota's audio system is significantly lacking. I am consistently having issues including echo's when using blue tooth and now, my texts aren't "reading" to me.
Alesia
•
Feb 18, 2020
5.0/5
5.0/5
Excellent customer service !!
Wanda
•
Feb 18, 2020
5.0/5
5.0/5
For several weeks I had noticed my Camry was slow to start at times, and today as I was preparing to leave, the car initially would not start. After a few attempts it started, but I was concerned it was a battery issue, as it was an older one. I contacted my service consultant, Jimmy, and explained to him the situation and that I wanted to bring the car in while it was running because it might not start again if I turned it off. He told me he would be there and to bring it in so they could check it out. From the time I arrived until I was out the door with a new battery installed was just over an hour! That's what I call service, and for over 15 years that is the type of service I have received at this dealership.
Kurt
•
Feb 18, 2020
5.0/5
5.0/5
Brought my car in for a recall and was happy to see they did an inspection of the entire car and let me know items that needed immediate attention that I would have probably overlooked.
Richard
•
Feb 18, 2020
5.0/5
5.0/5
Highly professional. Prompt with information. Responsive to customer desires.
Meredith
•
Feb 18, 2020
5.0/5
5.0/5
Our service was great. Taylor explained everything and gave recommendations but didn’t force us to do anything we didn’t want to be done on the vehicle.
Allen
•
Feb 18, 2020
4.0/5
4.0/5
Clearly stated works will be performed and the cost of it. Timely, no surprises. Good job overall.
Paul
•
Feb 18, 2020
5.0/5
5.0/5
Great service and great people. Caitlyn is the best!
Grant is a great service adviser and works diligently to solve my issues. HOWEVER, Toyota's audio system is significantly lacking. I am consistently having issues including echo's when using blue tooth and now, my texts aren't "reading" to me.
Alesia
•
Feb 18, 2020
5.0/5
5.0/5
Excellent customer service !!
Wanda
•
Feb 18, 2020
5.0/5
5.0/5
For several weeks I had noticed my Camry was slow to start at times, and today as I was preparing to leave, the car initially would not start. After a few attempts it started, but I was concerned it was a battery issue, as it was an older one. I contacted my service consultant, Jimmy, and explained to him the situation and that I wanted to bring the car in while it was running because it might not start again if I turned it off. He told me he would be there and to bring it in so they could check it out. From the time I arrived until I was out the door with a new battery installed was just over an hour! That's what I call service, and for over 15 years that is the type of service I have received at this dealership.
Kurt
•
Feb 18, 2020
5.0/5
5.0/5
Brought my car in for a recall and was happy to see they did an inspection of the entire car and let me know items that needed immediate attention that I would have probably overlooked.
Richard
•
Feb 18, 2020
5.0/5
5.0/5
Highly professional. Prompt with information. Responsive to customer desires.
Meredith
•
Feb 18, 2020
5.0/5
5.0/5
Our service was great. Taylor explained everything and gave recommendations but didn’t force us to do anything we didn’t want to be done on the vehicle.
Allen
•
Feb 18, 2020
4.0/5
4.0/5
Clearly stated works will be performed and the cost of it. Timely, no surprises. Good job overall.
Paul
•
Feb 18, 2020
5.0/5
5.0/5
Great service and great people. Caitlyn is the best!