Was kept well iinformed of every information about my car throughout the service period. Wait time was way shorter than my expectation. Wonderful.

Hello! Richard took care of me in a friendly and fast way on Saturday with my maintenance checkup. Thanks for snacks and tv!

Service, price and speed were excellent.

Richard was very helpful and professional.

I brought my car in 15 minutes before closing. I had been out shopping and noticed I had a nail in my tire. The tire couldn’t be fixed so I had to purchase a new tire. The service department stayed late and had it mounted and balanced so I would have a safe vehicle to drive. That meant a lot to me!

Service was fast and efficient

na

Excellent! Extremely quick and efficient. In and out before I could finish my coffee. Had considered using a new Toyota Dealership much closer to my home for routine maintenance service but mistakes made by their service personnel on an initial simple oil change (forgetting to reset the vehicle mileage service reminder) plus aggressive efforts to pad my bill plus an argumentative service advisor about how to best apply my service warranty in a low mileage vehicle really turned me off. I've purchased three vehicles now via Nalley and not once did I ever have these sort of issues. Case in point my recent service visit managed very efficiently by David. David immediately understood my maintenance problem, i.e., the other dealer’s oversight. He just as quickly recognized the best options available to address it under my maintenance service warranty and recommend next steps accordingly. No efforts were made to pad my service appointment with extraneous and unnecessary work. All issues were defined and a clear path was established in under 5 minutes of arrival. Helpful hints were also offered for planning of future maintenance milestones. Clean, quick, efficient, and customer centric. While Nalley is less convenient geographically for me, it’s clearly well worth the extra time and effort. What was I thinking?! The other dealer’s Customer Service Rep business cards found their way to David's "file 13" as I departed his office. They blew it on multiple levels. Thanks David and Nalley!

The person who helped me was nice. The car was ready fairly quickly. I always get my service needs done here and will continue to do so.

Excelente muy buen servicio gracias