The interactions with all the people - Sales, Finance and Managers was excellent. The Financing details could have improved alot, as we could not see the details of the loan while digitally signing on IPAD and the interest rate was very disappointing for a new car and a top credit rating. My son had an interest rate of 2% lower using CarMax - 9 months ago with a lower credit score
Nagamalleswara
•
Jun 30, 2019
5.0/5
5.0/5
Good service
Miriam
•
Jun 30, 2019
5.0/5
5.0/5
Employees were very courteous.
Christopher
•
Jun 29, 2019
5.0/5
5.0/5
My service advisor was quick, professional, and efficient. He explained concerned areas and allowed time to make decisions without pressure.
Merle
•
Jun 29, 2019
4.0/5
4.0/5
Very satisfied with the way I was treated on my recent visit to have some work done on my car. Merle Vidito
Charles
•
Jun 28, 2019
4.0/5
4.0/5
The service rep is good . However, the “bugs” in your new computer service need to be worked out.
Son
•
Jun 28, 2019
4.0/5
4.0/5
when i arrived at the service center, i was only told to leave my key in the car. i did not know i had to speak with an advisor to get my car done. about 1 hr later when i asked then i found out my car has not been serviced. this is when the advisor really went out of his way to get my car serviced promptly. thank you!
Yili
•
Jun 28, 2019
5.0/5
5.0/5
Hasna was incredibly helpful and explained the perks of the cars very carefully to us. She also allowed to physically compare one car to another when we were not sure which to choose. Her patience, friendliness and kindness were very much appreciated. She respected what qualities we wanted in a car and was adamant on finding our perfect fit. AJ was also an incredible teammate and suggested a car that we liked immediately and was within out budget. So glad we decided to give Nalley toyota a go and had Hasna and AJ help us out. Thank you! We love our car
Ashley
•
Jun 28, 2019
5.0/5
5.0/5
What a wonderful experience!!! Richard was so helpful and gracious. I recently moved to Johns Creek from Marietta. I had been taking my car to the Marietta dealership for years. I always thought their service was great, but man, you guys blew them out of the water. This visit ensured that my husband and I both will be bringing our Toyotas here for servicing for years to come. Thank you!
The interactions with all the people - Sales, Finance and Managers was excellent. The Financing details could have improved alot, as we could not see the details of the loan while digitally signing on IPAD and the interest rate was very disappointing for a new car and a top credit rating. My son had an interest rate of 2% lower using CarMax - 9 months ago with a lower credit score
Nagamalleswara
•
Jun 30, 2019
5.0/5
5.0/5
Good service
Miriam
•
Jun 30, 2019
5.0/5
5.0/5
Employees were very courteous.
Christopher
•
Jun 29, 2019
5.0/5
5.0/5
My service advisor was quick, professional, and efficient. He explained concerned areas and allowed time to make decisions without pressure.
Merle
•
Jun 29, 2019
4.0/5
4.0/5
Very satisfied with the way I was treated on my recent visit to have some work done on my car. Merle Vidito
Charles
•
Jun 28, 2019
4.0/5
4.0/5
The service rep is good . However, the “bugs” in your new computer service need to be worked out.
Son
•
Jun 28, 2019
4.0/5
4.0/5
when i arrived at the service center, i was only told to leave my key in the car. i did not know i had to speak with an advisor to get my car done. about 1 hr later when i asked then i found out my car has not been serviced. this is when the advisor really went out of his way to get my car serviced promptly. thank you!
Yili
•
Jun 28, 2019
5.0/5
5.0/5
Hasna was incredibly helpful and explained the perks of the cars very carefully to us. She also allowed to physically compare one car to another when we were not sure which to choose. Her patience, friendliness and kindness were very much appreciated. She respected what qualities we wanted in a car and was adamant on finding our perfect fit. AJ was also an incredible teammate and suggested a car that we liked immediately and was within out budget. So glad we decided to give Nalley toyota a go and had Hasna and AJ help us out. Thank you! We love our car
Ashley
•
Jun 28, 2019
5.0/5
5.0/5
What a wonderful experience!!! Richard was so helpful and gracious. I recently moved to Johns Creek from Marietta. I had been taking my car to the Marietta dealership for years. I always thought their service was great, but man, you guys blew them out of the water. This visit ensured that my husband and I both will be bringing our Toyotas here for servicing for years to come. Thank you!