My saleswoman and the finance manager went above and beyond to help me

Richard Osborne is the best. I always schedule my service appointments with him.

Superior service as always. David Ramos responded to me immediately to set up an appointment. He gave us great service at a very competitive price. We came to Nalley because of David. Now we are both very pleased with Nalley as well as David.

I had an appointment and was wondering n time for it. It still took over 90 min for basically a tire rotation and a wash. Jimmy was excellent to work with but the whole process is way too slow.

I am a new customer and came in for routine maintenance but also a recall on passenger airbag. While the work was performed it took nearly 4 hours after I was quoted 2-3 hours. Also, when I asked for a simple key fob reprogramming I was told I would be charged $71.50 for that service when everything I have read in 4Runner forums state that other dealers complete that service free of charge. I know business is about making a profit but it’s also about relationships. I felt like just another paying customer coming through where everything would be nickel and dimed.

As always, I am never disappointed what I deal with Caitlin and regards to my vehicle and services that are needed. She always understands my needs and finds the best way for me to address the situation that fits my wallet. This is probably why I will continue to come back even if I ever decide to purchase a vehicle that is not a Toyota. I love the customer service she provides.

Great team, Milenko does great job every time ! Short wait time also...

Service for my Matrix is always handled quickly. I am always informed about the progress of my car. Prices are too high, but that's what you pay at a dealership. I trust the employees at Nalley. I am moving back to Florida, and will not ever be back to the Atlanta area.

Service was berg good and I felt timely, again

I was greeted in a timely fashion. My service was completed in the timeline that was a given.