Everyone was nice and the work was good

Great reception and communication

Brandon was very helpful.

I booked an appointment online the day before. I arrived and checked in well before my appointment time. I wanted an oil and filter change which for my hybrid Avalon is normally $59.95 without a coupon. I had received in the mail a coupon for $19.95 change but usually there is a disclaimer that it does not cover my car because it uses 0-20 synthetic which is expensive. But this coupon did not have that language so they honored it without question. I also wanted a four wheel alignment as I had hit a curb with a rear wheel and it was a jolt. Hector Gonzalez was the the service rep and said they would check and see if it was needed. I told him to go ahead and align it anyway and he consented. I sat down to wait, made a couple of calls and caught up on text and email and suddenly my car was ready. You cannot beat that. Thanks to everyone at NALLEY. I love my Avalon and I love Nalley Service. I drive all the way from Marietta to Roswell to get it.

Great service. Hector my service advisor is great. He explains the service I was getting with ease and simplicity. I usually wait on my car but they were super busy so they provided me with a Lyft to take me home and pick me back up. The whole process from approving the additional work on the estimate to pickup was so smooth. They finished my service 30 minutes before they advised it would be completed. I've been coming to Nalley for about a year now and will continue to have my car serviced here. Great customer service!

I had an appointment and still the Service took long time. I think the service planner should have minimized the walk in’s to better serve those made appointments

Ms. Fischer, my service advisor, had an engaging, welcoming personality. The atmosphere of the dealership was very clean and professional. I appreciated having my car washed and Ms. Fischer personally assisting me to locate my car once the service was completed.

Keven was wonderful. Kept me update. Let me know what needs be done to my car.Overall a wonderful experience

I visited Nallely Toyota for my first maintenance, and I had a great experience. My advisor was Matt. He was very helpful, and was very straight forward with my choices and wait time. Awesome service.

Hector Hernandez advises me and keeps me safe on the road and assured that I am doing everything possible to make the most of my Toyota camry