They were so helpful and were patient when I had to delay picking up the car after it arrived. Our sales lady set up all the connections for me and did everything she could to help me.
Anonymous
•
Oct 3, 2023
4.0/5
4.0/5
Unexpectedly there was a 2 hour turnaoround time to rotate my tires and inspect my vehicle. That is much longer than anticipated and inconvenient. Aside from that, team members I encountered were pleasant and professional.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Very professional and kind service
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
David Ramos is amazing! Exceptionally knowledgeable, easy to work with, phenomenal with follow-through! I wish all customer service interactions were like dealing with David!
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Everything was taken care of, and very quickly and very courteously
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Logan did a great job keeping me updated on my vehicle and gave me a thorough explanation of the necessary repairs. Logan communicated an estimate to me, and is the reason I return to Nalley Toyota for service.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
5k oil change
Anonymous
•
Oct 2, 2023
4.0/5
4.0/5
Matt was very nice. Love the txt message system
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Overall great experience with franchise.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
David Ramos and the service department is always pleasant !
They were so helpful and were patient when I had to delay picking up the car after it arrived. Our sales lady set up all the connections for me and did everything she could to help me.
Anonymous
•
Oct 3, 2023
4.0/5
4.0/5
Unexpectedly there was a 2 hour turnaoround time to rotate my tires and inspect my vehicle. That is much longer than anticipated and inconvenient. Aside from that, team members I encountered were pleasant and professional.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Very professional and kind service
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
David Ramos is amazing! Exceptionally knowledgeable, easy to work with, phenomenal with follow-through! I wish all customer service interactions were like dealing with David!
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Everything was taken care of, and very quickly and very courteously
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Logan did a great job keeping me updated on my vehicle and gave me a thorough explanation of the necessary repairs. Logan communicated an estimate to me, and is the reason I return to Nalley Toyota for service.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
5k oil change
Anonymous
•
Oct 2, 2023
4.0/5
4.0/5
Matt was very nice. Love the txt message system
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
Overall great experience with franchise.
Anonymous
•
Oct 2, 2023
5.0/5
5.0/5
David Ramos and the service department is always pleasant !