Everything went fine with my service.

(copied from. my google review)I recently bought my first car at Nalley Toyota, and would highly recommend Jeffrey Cates. He made the experience very pleasant (even though I'm an Ohio State fan) and was extremely helpful and knowledgeable. The process was concise and clear, and I appreciated the transparency throughout. Thank you, Jeff & Nalley Toyota, I'm so excited about my new RAV4!

Just a routine oil change plus tire rotation.

Status of service needs to be more definitive and up to date, resulting in phone calls to gather information taking up staff tome

Check in, service and assessment was professional, timely and helpful. Waiting area and employees nice.

Work done well

All the personnel were knowledgeable and polite. We never felt pressured or rushed.

Good personal and service

Service was very timely. Complementary car wash and tire rotation. They missed a few spots cleaning the interior, but otherwise, everything was fine.

Great staff and wonderful environment. They really take care of they used vehicles, not like other dealerships that claim they do. My used car is a big hit.