Nalley Toyota of Roswell
4.9/5
4.9 /5
22,516 Verified Reviews
11130 Alpharetta Hwy, Roswell, GA 30076, US
(770) 763-7398
22,516 Verified Reviews
5.0/5
5.0 /5
All went well. As described to me. And on time.

5.0/5
5.0 /5
I’m

5.0/5
5.0 /5
Dave Roth is so professional. I trust what he says!

5.0/5
5.0 /5
Good experience

5.0/5
5.0 /5
Matt is great. He has been terrific.

5.0/5
5.0 /5
Everyone there was friendly, knowledgeable and helpful. Pleasant and spacious waiting area.

4.0/5
4.0 /5
Very good

5.0/5
5.0 /5
My experience was nothing short of excellent! I drive an hr to get to this dealership. They are very courteous and friendly!

5.0/5
5.0 /5
Great and quick service.

4.0/5
4.0 /5
My experience on the day of the service was amazing. I love working with Jimmy! He made sure the process ran smoothly, and when we decided I needed new brakes, he got me a loaner car quickly and I was on my way. A couple of days later however, my husband noticed that the oil cover was hanging off under my car. I called you guys and the guy who answered the phone said I would have to bring it back to your location to have it looked at and repaired. I live about 30 minutes from your location and asked if I could just take it to the Toyota in Sandy Springs. He told me I could, but that they would likely charge me to put the bolts back on, even though they were left off by your guys. I asked if I could bring it back to the Roswell Toyota and then be compensated for gas and time by perhaps receiving $20 back on my service. He told me no. At that point I needed to get it fixed quickly due to an upcoming roadtrip. I took it to the Sandy Springs location. After explaining the situation, they graciously agreed to fix the problem at no charge. I am disappointed in your service guy that answered the phone because that was poor customer service. I shouldn't have to be inconvenienced due to an error on your technician's part. I really do love working with Jimmy, but that other guy was not good. Just wanted to let you know in case that arises with others in the future.