Dave Ramos got the new tires on and did the inspection and the alignment all in last than 2 hours. He’s the best

Jimmy was wonderful to work with!!

Francine Potts is a very attentive and responsive tech.

I was greeted immediately and the service was excellent

Dave Roth was great guiding us through some maintenance. He is wonderful.

Very professional under 1 hr they found where noise comes from.

Good. Satisfied. I liked the service rep.Don’t like the pressure from this text message I received. (See below) Whoever thought of this needs to rethink the approach in my opinion.Also offering non Toyota brake pads is a dumb idea. Why sacrifice quality for price?? Now when a person buys a used car from Toyota, they don’t know if they have the better brake pads or not! Are you guys sacrificing other parts? The price difference is not significant to a Toyota customer who want Toyota quality. If I wanted lesser $ brakes, I’d go somewhere else. My thoughts.“Thank you for allowing me to work with you on your service needs. As always Toyota will e-mail you my survey directly. This greatly affects me. Anything less than A 5- rating is a fail & if you feel there is anything I did not address please feel free to contact me by e-mail at jcroom@nalleycars.com. Again, THANK YOU!”

Fast, efficient and convenientThe agent was super nice and informative.

Service was completed in the time frame quoted & I was able to get needed repairs done without an appointment

Super excellent