Brought the vehicle in for the 30,000 mile service. I went ahead and had the recommended services done at the same time. One of the services performed, the A/C refresher, was done. Upon leaving the dealership, I turned on the A/C to clear some of the fragrance that comes with the service, I realized that the A/C was not working. I immediately took the vehicle back in. Upon inspection, it was determined that the compressor had a leak due to a road chip. I was concerned that the refresher service was performed before determining that the A/C wasn’t working, however, that charge was removed from bill after repair of the A/C.
Thomas
•
Mar 8, 2023
5.0/5
5.0/5
Quick and efficient
Deborah
•
Mar 8, 2023
5.0/5
5.0/5
Efficient, friendly, helpful. Nice waiting area.
Jerome
•
Mar 8, 2023
5.0/5
5.0/5
There was a problem at the beginning but once Mr. James the service manager got aware of the situation, I took care of it in an excellent professional manner. Every body in the service was very nice with customers. That was my first visit to the Nalley dealer and I got a very good impression. I appreciate it and will continue to bring my ca to Nalley.
Jack
•
Mar 8, 2023
5.0/5
5.0/5
Great service and staff explained things well. Highly recommend this dealership!!
James
•
Mar 8, 2023
5.0/5
5.0/5
GM is the best Service department manager is the best Jimmy my service guy is so cool My salesman Min and Jeff’ is great Thank you all
Chong
•
Mar 8, 2023
5.0/5
5.0/5
Excellent
Jim
•
Mar 8, 2023
5.0/5
5.0/5
Best experience in years. Service & service time excellent.
Brought the vehicle in for the 30,000 mile service. I went ahead and had the recommended services done at the same time. One of the services performed, the A/C refresher, was done. Upon leaving the dealership, I turned on the A/C to clear some of the fragrance that comes with the service, I realized that the A/C was not working. I immediately took the vehicle back in. Upon inspection, it was determined that the compressor had a leak due to a road chip. I was concerned that the refresher service was performed before determining that the A/C wasn’t working, however, that charge was removed from bill after repair of the A/C.
Thomas
•
Mar 8, 2023
5.0/5
5.0/5
Quick and efficient
Deborah
•
Mar 8, 2023
5.0/5
5.0/5
Efficient, friendly, helpful. Nice waiting area.
Jerome
•
Mar 8, 2023
5.0/5
5.0/5
There was a problem at the beginning but once Mr. James the service manager got aware of the situation, I took care of it in an excellent professional manner. Every body in the service was very nice with customers. That was my first visit to the Nalley dealer and I got a very good impression. I appreciate it and will continue to bring my ca to Nalley.
Jack
•
Mar 8, 2023
5.0/5
5.0/5
Great service and staff explained things well. Highly recommend this dealership!!
James
•
Mar 8, 2023
5.0/5
5.0/5
GM is the best Service department manager is the best Jimmy my service guy is so cool My salesman Min and Jeff’ is great Thank you all
Chong
•
Mar 8, 2023
5.0/5
5.0/5
Excellent
Jim
•
Mar 8, 2023
5.0/5
5.0/5
Best experience in years. Service & service time excellent.