My service manager was a professional and efficient. I will be back.
Terrance
•
Nov 10, 2022
5.0/5
5.0/5
Excellent service.
Ujwal
•
Nov 10, 2022
5.0/5
5.0/5
Dave was helpful. Car was vacuumed from inside . Happy with the work
Yossef
•
Nov 10, 2022
5.0/5
5.0/5
All Good
Lydia
•
Nov 10, 2022
5.0/5
5.0/5
Initially the service tech just cleared the CEL code which indicated a major defect in the exhaust valve/head and claim it was fixed, but I was able to communicate to the Service Manager (Janet) that I had already cleared the code twice and it would return. She was receptive to my concern and they kept the vehicle a bit longer and confirmed the code reappeared and it was a defect covered under Toyota powertrain warranty. While the repair took a fair while due to parts availability (~4 weeks), the Service Department (and Janet specifically) was very communicative, helpful, and friendly. She organized a loaner vehicle for us to span the duration and when the vehicle was ready, it was a painless process to pick up.
Matt
•
Nov 9, 2022
5.0/5
5.0/5
Great service from David. Very very helpful.
Ene
•
Nov 9, 2022
5.0/5
5.0/5
Exceptional service
N/a
•
Nov 9, 2022
5.0/5
5.0/5
Matt is a wonderful professional. I like the sales dept but Matt and the service dept are what keep me coming back.
My service manager was a professional and efficient. I will be back.
Terrance
•
Nov 10, 2022
5.0/5
5.0/5
Excellent service.
Ujwal
•
Nov 10, 2022
5.0/5
5.0/5
Dave was helpful. Car was vacuumed from inside . Happy with the work
Yossef
•
Nov 10, 2022
5.0/5
5.0/5
All Good
Lydia
•
Nov 10, 2022
5.0/5
5.0/5
Initially the service tech just cleared the CEL code which indicated a major defect in the exhaust valve/head and claim it was fixed, but I was able to communicate to the Service Manager (Janet) that I had already cleared the code twice and it would return. She was receptive to my concern and they kept the vehicle a bit longer and confirmed the code reappeared and it was a defect covered under Toyota powertrain warranty. While the repair took a fair while due to parts availability (~4 weeks), the Service Department (and Janet specifically) was very communicative, helpful, and friendly. She organized a loaner vehicle for us to span the duration and when the vehicle was ready, it was a painless process to pick up.
Matt
•
Nov 9, 2022
5.0/5
5.0/5
Great service from David. Very very helpful.
Ene
•
Nov 9, 2022
5.0/5
5.0/5
Exceptional service
N/a
•
Nov 9, 2022
5.0/5
5.0/5
Matt is a wonderful professional. I like the sales dept but Matt and the service dept are what keep me coming back.