It was a long wait for the service. However, there were a lot of cars in for service
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
I have owned Toyotas all of my driving life and have been a loyal customer of Nalley Toyota for almost as many years. Yesterday, I had what was perhaps the best service experience ever! My service writer, Jimmy Snyder, was incredible! For the most part, I am mistrusting of guys in these positions, but Jimmy is not THAT kind of service writer. He is honest and caring about me/you, the customer. I won't be taking my RAV4 to any other dealership, as usual, but I won't be taking it to any other service rider than Jimmy ever again. Thank you, Nalley!
Anonymous
•
Jul 31, 2025
5.0/5
5.0/5
Everything was great
Anonymous
•
Jul 31, 2025
5.0/5
5.0/5
It was great.
Anonymous
•
Jul 28, 2025
5.0/5
5.0/5
Dave Roth is an excellent service representative. He took care of the immediate service issue, and is working to help run down a solution to a lingering issue with the Tundra's compass.
Anonymous
•
Jul 27, 2025
5.0/5
5.0/5
David was awesome!!! Professional in every way, understanding, knowledgeable, friendly, and honest. Very happy with our interaction with David and we look forward to working with him in the future.
Anonymous
•
Jul 26, 2025
5.0/5
5.0/5
Service was excellent. Janet’s customer service was excellent as well.
Anonymous
•
Jul 26, 2025
5.0/5
5.0/5
Jalin Craig always excellent. Professional and great service.
Anonymous
•
Jul 24, 2025
5.0/5
5.0/5
Zain provided excellent customer service and service was completed on time!
It was a long wait for the service. However, there were a lot of cars in for service
Anonymous
•
Aug 5, 2025
5.0/5
5.0/5
I have owned Toyotas all of my driving life and have been a loyal customer of Nalley Toyota for almost as many years. Yesterday, I had what was perhaps the best service experience ever! My service writer, Jimmy Snyder, was incredible! For the most part, I am mistrusting of guys in these positions, but Jimmy is not THAT kind of service writer. He is honest and caring about me/you, the customer. I won't be taking my RAV4 to any other dealership, as usual, but I won't be taking it to any other service rider than Jimmy ever again. Thank you, Nalley!
Anonymous
•
Jul 31, 2025
5.0/5
5.0/5
Everything was great
Anonymous
•
Jul 31, 2025
5.0/5
5.0/5
It was great.
Anonymous
•
Jul 28, 2025
5.0/5
5.0/5
Dave Roth is an excellent service representative. He took care of the immediate service issue, and is working to help run down a solution to a lingering issue with the Tundra's compass.
Anonymous
•
Jul 27, 2025
5.0/5
5.0/5
David was awesome!!! Professional in every way, understanding, knowledgeable, friendly, and honest. Very happy with our interaction with David and we look forward to working with him in the future.
Anonymous
•
Jul 26, 2025
5.0/5
5.0/5
Service was excellent. Janet’s customer service was excellent as well.
Anonymous
•
Jul 26, 2025
5.0/5
5.0/5
Jalin Craig always excellent. Professional and great service.
Anonymous
•
Jul 24, 2025
5.0/5
5.0/5
Zain provided excellent customer service and service was completed on time!