I was surprised and disappointed to learn that after scheduling and arriving at the dealership for my first free service appointment that it had expired. If I had known it was expiring, I would have scheduled the first service visit before the expiration date. Your service manager did provide a $25 discount and free tire rotation but still cost me over $70 for my first service. Within six months of owning the vehicle your service department did call me to schedule service but I have very few miles on the vehicle. It would have been great if they could remind customers as to when the first free service offer expires.

I am very pleased with my car.Thank you

The work was completed efficiently.

You have a great representative in David Roth.He makes having your car serviced at the dealership a pleasure.

Naj was knowledgeable and friendly. She went over the process, since it was my first time there. And once there were questions about additional service she came to me and explained it. She was great!

Came in for my 5000mile service on my new Rav4. Naj was my point of contact. She explained what the 5 mile service involved and gave me my time frame for waiting. A little over an hour later she came to find me in the lounge to send me on my way. Friendly and professional service!

David Ramos was extremely helpful in finding a replacement second key if we needed it. Thanks

I came in for an oil change, tire rotation, and a check on our van’s third row seats. Although the service department was very busy, the service was completed in a timely manner.

Excellent

Excellent Customer service by Zain for his detailed explanation and recommendations on services, he did more than my expectations with his service experience, I have been to Nalley services since 2014 and he is the best I have seen. Thanks Zain