Excellent service - Rachel is always professional and courteous

Stephanie was amazing! She helped facilitate the trade in of our older Toyota, and the purchase of our new car. She was knowledgable, and a joy to work with.

Professional and timely

it was very nice experience, and i had great customer service from your team member.

I would like you to acknowledge the great service I received on my 2015 Toyota Sienna "Blue Belle," from my service advisor Amanda Clark. Amanda was a true professional during my entire visit at Nalley Toyota Stonecrest, from beginning to end.I had an appointment on 5/22/2024 for an oil change, which surprisingly turned into a more expensive service visit costing well over $500.00. Amanda was knowledgeable, didn't explain things to me in technical automotive terms and she understood my needs. Best of all, she showed compassion and understood my financial issue. I am a retiree on a fixed income with not much wiggle room to pay for unexpected expenses. She agreed on a reduced amount when I asked her and we hugged as I had tears in my eyes. I was impressed that your company empowers their service advisors to make these type decisions without input from management. It seems to make for a seamless transaction, making me a highly satisfied customer! She even rinsed off and dried Blue Belle for me! How refreshing that was. I felt another hug coming on!Please acknowledge Amanda Clark publicly for her excellent service at your next opportunity.Brenda Reid,A very satisfied Nalley Toyota Stonecrest customer

Good service good customer service as well.

Very excellent service and in a timely manner. Always appreciate the Nalley Stonecrest Staff and Crew!

Amanda did a wonderful job

Abraham is very nice he always makes sure I get good service

Problem with the cafr was resolved. So happy that I had the ability to use Affirm for my repairs. I was kept updated. Pleased that my car had been washed with all the money that was spent on the repairs. Great perk!!