Service was great

We were met on the lot by Nelson Pugh. His manner was cordial, with a welcoming smile. His demeanor was helpful, not at all pushy. He was knowledgeable about the selections I chose to examine more closely.

Service was great!

Taniqua McGregor made sure I was taken care of with excellence and speed.

It was okay. Whenever I bring in my Highlander for service and think one thing, it always ends up being more money than expected out of pocket. Every time!

I was approached as soon as I pulled in asking for service advisor and directed to her. Service advisor checked me in promptly. Text sent with recommended services but I didn’t have phone. SA inquired about receipt of text and informed of the recommended services. Service was prompt.Follow up contact about recommended services was not responsive after email and call. I did finally speak with TA

The service tech in office was greatThe mechanic said I needed a ball joint or something replaced however another professional mechanic at another business said that was not true was going to charge me almost $800 dollars I also had to replace battery this was not diagnosed during inspection only expensive diagnostic cost.!

My experience was very well. It wasn’t too long of a wait she was polite kept me aware of what was going on the whole time?

It was great

Very good, and pleasant. Rachel my service advisor is always nice, respectful and sincere.