Long wait time,but excellent service,

Chelsey was very professional during the entire process of my vehicle being diagnosed. She made sure she let me know my options as it relates to recommended service. She explained the cost for each service being provided. There were no surprises when I picked up the vehicle as it related to final billing.

No problems with my service but it has been difficult to get the 2012 Prius off my record. On my last visit with my 2019 Prius, I got the texts on the 2012 Prius which was being serviced right after my appointment. Luckily, I had sold the 2012 to a friend so texted him the service report. Otherwise I would have received confidential information on a stranger’s vehicle.I realize this is a tech issue but I have been trying to get it solved for months now.

Excellent customer service from the service advisor Mr. Audley Spence. Quite the professional!

Wonderfully

Excellent

Shawn always has excellent customer service

Good experience, thanks

I went in for an oil change and the process was seamless. I thank my representative Areca for her outstanding help. She is the only person I schedule with.

Justin and Shamaul were perfect! Easy buying experience.