My experience was good due to it being very efficient and in a timely manner. I really feel the difference in my car.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Teniqua (so?) is fabulous! She took care to make sure she files with my extended warranty to get my condenser covered !
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
10/10
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great experience! I needed some additional work done and the team sent me a video showing what needed to be done.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
It was okay
Anonymous
•
Jul 20, 2023
4.0/5
4.0/5
I was a wait customer for a service matter because I was told the work to be done would be completed in about 2 hours. New battery and front brake job. In fact it took close to 3 1/2 hours with no notice of the reason for the delay. Upon check out I was told one of machines needed for brake work was broken thus the delay. I scheduled my appointment with this work, therefore to me it seems the delay should have been anticipated. Then I could have made arrangements to leave the vehicle and return when the work was completed.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great!
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
The staff was kind and knowledgeable. The wait was too long. Maybe you can offer a courtesy car. I had a 3 hour wait time.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
My experience was great. I ended up leaving earlier than quoted. Jaylond as always was very knowledgeable, patient, and helpful during my visit. I always feel confident bringing my car to Nalley Stonecrest.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
Service lady was excellent - customer service level top shelf
My experience was good due to it being very efficient and in a timely manner. I really feel the difference in my car.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Teniqua (so?) is fabulous! She took care to make sure she files with my extended warranty to get my condenser covered !
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
10/10
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great experience! I needed some additional work done and the team sent me a video showing what needed to be done.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
It was okay
Anonymous
•
Jul 20, 2023
4.0/5
4.0/5
I was a wait customer for a service matter because I was told the work to be done would be completed in about 2 hours. New battery and front brake job. In fact it took close to 3 1/2 hours with no notice of the reason for the delay. Upon check out I was told one of machines needed for brake work was broken thus the delay. I scheduled my appointment with this work, therefore to me it seems the delay should have been anticipated. Then I could have made arrangements to leave the vehicle and return when the work was completed.
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
Great!
Anonymous
•
Jul 20, 2023
5.0/5
5.0/5
The staff was kind and knowledgeable. The wait was too long. Maybe you can offer a courtesy car. I had a 3 hour wait time.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
My experience was great. I ended up leaving earlier than quoted. Jaylond as always was very knowledgeable, patient, and helpful during my visit. I always feel confident bringing my car to Nalley Stonecrest.
Anonymous
•
Jul 19, 2023
5.0/5
5.0/5
Service lady was excellent - customer service level top shelf