My customer service was simply awesome. A young lady who obviously understands the importance of customer service. I observe her overcome objectives 1 by 1 with several customers.
Anonymous
•
Oct 16, 2024
5.0/5
5.0/5
Great experience thanks to my service advisor Rachel. She has the BEST CUSTOMER SERVICE SKILLS. And she keeps me informed about my vehicle status thoroughly.
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
The wait was over 4 hrs for a tire issue. I know the service dept has a heavy schedule but waiting that long for resolution was too long.
Anonymous
•
Oct 16, 2024
5.0/5
5.0/5
Routine maintenance
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
Everything went as expected with the car service, although 2.75 hours waiting in my opinion for standard service is a bit much.
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
I'm trying to be nice, but the service took about an hour longer than it should have because I couldn't find the Service technician after she sent me a text with all the recommendations. I went to her desk several times looking for her and they didn't start the oil change until she finally came back to her desk and I told her what I wanted done. If she would have been more accessible, it would have saved me a bunch of time. I'm giving 4 Stars out of the goodness of my heart.
Anonymous
•
Oct 15, 2024
5.0/5
5.0/5
Polite service writer and greeter.After inspection they told me what they recommend,but several I do myself to save money.
My customer service was simply awesome. A young lady who obviously understands the importance of customer service. I observe her overcome objectives 1 by 1 with several customers.
Anonymous
•
Oct 16, 2024
5.0/5
5.0/5
Great experience thanks to my service advisor Rachel. She has the BEST CUSTOMER SERVICE SKILLS. And she keeps me informed about my vehicle status thoroughly.
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
The wait was over 4 hrs for a tire issue. I know the service dept has a heavy schedule but waiting that long for resolution was too long.
Anonymous
•
Oct 16, 2024
5.0/5
5.0/5
Routine maintenance
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
Everything went as expected with the car service, although 2.75 hours waiting in my opinion for standard service is a bit much.
Anonymous
•
Oct 16, 2024
4.0/5
4.0/5
I'm trying to be nice, but the service took about an hour longer than it should have because I couldn't find the Service technician after she sent me a text with all the recommendations. I went to her desk several times looking for her and they didn't start the oil change until she finally came back to her desk and I told her what I wanted done. If she would have been more accessible, it would have saved me a bunch of time. I'm giving 4 Stars out of the goodness of my heart.
Anonymous
•
Oct 15, 2024
5.0/5
5.0/5
Polite service writer and greeter.After inspection they told me what they recommend,but several I do myself to save money.