Got in and out in under 30 minutes. Fastest oil change ever with great service.

All smiles freindly folks and ready to provide answers

My scheduled service was fast and efficient with explanation and detail from beginning to end. Highly recommended. My service advisor was excellent. He is knowledgeable and informative.

My agent was more than helpful. A memorable moment for me was, he walked me to my vehicle and give me the ultimate customer service by removing all the protective covering the mechanic had left left there. The first time anyone did that for me.

Decided to switch service centers because I had some bad experiences elsewhere. Easily made an appointment at Nalley Toyota online, and when I showed up at my appointment time I was seen at that time! (Novel concept, really) Abraham was my agent and he was incredible. He was professional, efficient, genial, and honest with the wait time. The dealership was very clean, had decent food/drink options (some electronic pay goods as well as free coffee/hot chocolate), and top tier amenities (free wifi, clean bathroom, comfortable seating/tables). Overall, I ended up spending about 30ish minutes here for a routine checkup, which was way less than the 4 hours I had spent at a different dealership for a similar scheduled appointment. I had brought my laptop and everything to be working and they made it unnecessary! Thanks a ton Nalley Toyota and Abraham! I'll be back for sure.

The service was awesome!

The service advisor was very nice and informative. However I was brought into the dealership by what I called false pretense. You all sent me a Birthday wish for my car purchase with a gift of a mini car detailing gift for me and to check my 55,000 mile maintenance. You all didn’t do the detailing , I was told when I inquired if and why it was not done the answer was” We have not been providing that service since COVID-19.”I’m thinking about reporting this false advertisement.

Very good experience. Car was serviced surprisingly quickly

Excellent customer service and speedy service.

Great customer service