Taniqua did an amazing job.

I had a very disappointing experience during my recent visit. Chelsea, the customer service representative, was extremely unprofessional and rude. In the middle of assisting me, she abruptly stopped and took a phone call. I couldn’t determine whether it was work-related or personal, but regardless, I expected to be treated with more respect as a paying customer. To make matters worse, when I needed help locating my vehicle, one of the managers told me that my battery was dead. That was simply not true—my battery and alarm were functioning perfectly. It seemed she couldn’t locate my car and rather than being honest, her demeanor came across as dismissive and passive. I’ve purchased my vehicle at this location and have been coming here for service for the past three years. I always ask for Rachel or Shawn because they are professional, knowledgeable, and genuinely care about the customer experience. I trust them, and they always take the time to educate me about my vehicle. I hope future visits reflect the high standards they uphold.

Visit was good staff was very nice and polite.

Too long of a wait. Service people very professional.

Good

Very professional, nice, and have taken very good care of me .

It’s always great service when I need my car worked on. Thanks Toyota!

My overall experience was great. The sales rep was very courteous, patient, knowledgeable and very accommodating. Of all the options that were available to us this experience sealed the deal.

Best customer service from beginning to end.

I am currently extremely happy with my new transmission install.