Great experience as always. Audley is always great
Anonymous
•
Apr 27, 2025
5.0/5
5.0/5
They ar very helpful very good service
Anonymous
•
Apr 26, 2025
4.0/5
4.0/5
Only problem i have when u make an appointment you still sit in waiting 2to3 hrs jst for an oil change
Anonymous
•
Apr 26, 2025
5.0/5
5.0/5
Satisfactory
Anonymous
•
Apr 25, 2025
5.0/5
5.0/5
I appreciate the professional treatment & service… no problems!
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
Excellent
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
I received excellent service during my latest service visits to Nalley Toyota Stonecrest. In addition to the routine maintenance including changing the oil, I knew that my tires needed inspecting. Rachel Smith, my service advisor, provided me with the service team’s recommendation for new tires. However, the replacement tire that I asked for was not in stock. Rachel informed me of alternative tires that were in stock. After I made the decision to stay with my choice, Rachel immediately provided the cost of the tires and ordered the tires I requested. She put my car on the schedule for next day installation, and she met me in the service department early the next morning when I returned for the tires. As always, her professional manor in working with clients was apparent. However, it is especially pleasant to work with Rachel because handles these service transactions with kindness and with big smiles after customer satisfaction is verified. Rachel is just the type of person to work with during a routine and especially during an emergency car service visit. Rachel is an excellent Service Advisor.
Anonymous
•
Apr 23, 2025
5.0/5
5.0/5
Chelsea has Great Customer ServiceTeam was very professional and fast
Great experience as always. Audley is always great
Anonymous
•
Apr 27, 2025
5.0/5
5.0/5
They ar very helpful very good service
Anonymous
•
Apr 26, 2025
4.0/5
4.0/5
Only problem i have when u make an appointment you still sit in waiting 2to3 hrs jst for an oil change
Anonymous
•
Apr 26, 2025
5.0/5
5.0/5
Satisfactory
Anonymous
•
Apr 25, 2025
5.0/5
5.0/5
I appreciate the professional treatment & service… no problems!
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
Excellent
Anonymous
•
Apr 24, 2025
5.0/5
5.0/5
I received excellent service during my latest service visits to Nalley Toyota Stonecrest. In addition to the routine maintenance including changing the oil, I knew that my tires needed inspecting. Rachel Smith, my service advisor, provided me with the service team’s recommendation for new tires. However, the replacement tire that I asked for was not in stock. Rachel informed me of alternative tires that were in stock. After I made the decision to stay with my choice, Rachel immediately provided the cost of the tires and ordered the tires I requested. She put my car on the schedule for next day installation, and she met me in the service department early the next morning when I returned for the tires. As always, her professional manor in working with clients was apparent. However, it is especially pleasant to work with Rachel because handles these service transactions with kindness and with big smiles after customer satisfaction is verified. Rachel is just the type of person to work with during a routine and especially during an emergency car service visit. Rachel is an excellent Service Advisor.
Anonymous
•
Apr 23, 2025
5.0/5
5.0/5
Chelsea has Great Customer ServiceTeam was very professional and fast