Nalley Toyota Union City Service Center
4.9/5
4.9 /5
164 Verified Reviews
4115 Jonesboro Rd, Union City, GA 30291, US
(770) 284-8361
164 Verified Reviews
5.0/5
5.0 /5
Professional efficient service!

5.0/5
5.0 /5
Service Advisor-Vic Smith, was very friendly and knowledgeable about my remaining service warranty. Also, my tires and front brakes options.

3.0/5
3.0 /5
The wait time of 3 hours was not great service. The advisor was great but the 3 hours was not satisfactory.

5.0/5
5.0 /5
Great experience

5.0/5
5.0 /5
It’s always a long wait time I think this property overbook on appointments however the commute is convenient, it’s always 3 hours for a oil change can’t imagine getting any other maintenance done. Everyone have a good customer service

5.0/5
5.0 /5
Great service

3.0/5
3.0 /5
This was my first time at Toyota and they did an excellent job on the service. The only thing I would say is communicate to the customer what’s going on. I understand you may be short staffed or running behind, but it is important to let the customer know. I had sat for about 3 hours before I was notified that they had not started on any of the cars getting the similar service as mine. Outside of that GREAT!

5.0/5
5.0 /5
Fast, service advisor was great

5.0/5
5.0 /5
Professional team and I left confident in my vehicles service

5.0/5
5.0 /5
I am very pleased with the professional approach and treated,my adviser did an excellent job,