Service Advisor-Vic Smith, was very friendly and knowledgeable about my remaining service warranty. Also, my tires and front brakes options.
Samuel
•
Nov 10, 2025
3.0/5
3.0/5
The wait time of 3 hours was not great service. The advisor was great but the 3 hours was not satisfactory.
Larry
•
Nov 10, 2025
5.0/5
5.0/5
Great experience
Ashley
•
Nov 9, 2025
5.0/5
5.0/5
It’s always a long wait time I think this property overbook on appointments however the commute is convenient, it’s always 3 hours for a oil change can’t imagine getting any other maintenance done. Everyone have a good customer service
Deborah
•
Nov 8, 2025
5.0/5
5.0/5
Great service
Jadyn
•
Nov 7, 2025
3.0/5
3.0/5
This was my first time at Toyota and they did an excellent job on the service. The only thing I would say is communicate to the customer what’s going on. I understand you may be short staffed or running behind, but it is important to let the customer know. I had sat for about 3 hours before I was notified that they had not started on any of the cars getting the similar service as mine. Outside of that GREAT!
Mr
•
Nov 5, 2025
5.0/5
5.0/5
Fast, service advisor was great
Bianca
•
Nov 3, 2025
5.0/5
5.0/5
Professional team and I left confident in my vehicles service
Samuel
•
Nov 3, 2025
5.0/5
5.0/5
I am very pleased with the professional approach and treated,my adviser did an excellent job,
Service Advisor-Vic Smith, was very friendly and knowledgeable about my remaining service warranty. Also, my tires and front brakes options.
Samuel
•
Nov 10, 2025
3.0/5
3.0/5
The wait time of 3 hours was not great service. The advisor was great but the 3 hours was not satisfactory.
Larry
•
Nov 10, 2025
5.0/5
5.0/5
Great experience
Ashley
•
Nov 9, 2025
5.0/5
5.0/5
It’s always a long wait time I think this property overbook on appointments however the commute is convenient, it’s always 3 hours for a oil change can’t imagine getting any other maintenance done. Everyone have a good customer service
Deborah
•
Nov 8, 2025
5.0/5
5.0/5
Great service
Jadyn
•
Nov 7, 2025
3.0/5
3.0/5
This was my first time at Toyota and they did an excellent job on the service. The only thing I would say is communicate to the customer what’s going on. I understand you may be short staffed or running behind, but it is important to let the customer know. I had sat for about 3 hours before I was notified that they had not started on any of the cars getting the similar service as mine. Outside of that GREAT!
Mr
•
Nov 5, 2025
5.0/5
5.0/5
Fast, service advisor was great
Bianca
•
Nov 3, 2025
5.0/5
5.0/5
Professional team and I left confident in my vehicles service
Samuel
•
Nov 3, 2025
5.0/5
5.0/5
I am very pleased with the professional approach and treated,my adviser did an excellent job,