Service Advisor was very polite and very professional.
Anonymous
•
Sep 11, 2026
5.0/5
5.0/5
Excellent Customer Service by Emoi Fraser.That was my first time using Toyota of Union City. Very impressedThank you
Anonymous
•
Sep 11, 2026
5.0/5
5.0/5
Very pleased
Anonymous
•
Sep 6, 2026
3.0/5
3.0/5
The African American individual in services seem more interested in making sure I payed for something more than anything...I was told after having work done there wouldn't be a charge for a re-examination and they would check the work they did because my engine was running rougher than before their maintenance ... They claimed they found nothing connecting their work to the new annoying sound... But showed a video of a vehicle with bad motor mounts... OK fine now I'm aware of it... My problem is I don't think I should have been charged $189 for a diagnostics when still under a warranty while checking their work... that wasn't fair.
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
It was a wonderful experience. Thanks again
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Have been going to Toyota since I bought my 1999 Avelon and have always had a great experience. My current service rep Miss Deborah Freeman is the best!
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Mario was very professional and answered all of my questions
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Na
Anonymous
•
Aug 28, 2026
5.0/5
5.0/5
Vic is always nice. He's very professional He's a great asset to your team.
Service Advisor was very polite and very professional.
Anonymous
•
Sep 11, 2026
5.0/5
5.0/5
Excellent Customer Service by Emoi Fraser.That was my first time using Toyota of Union City. Very impressedThank you
Anonymous
•
Sep 11, 2026
5.0/5
5.0/5
Very pleased
Anonymous
•
Sep 6, 2026
3.0/5
3.0/5
The African American individual in services seem more interested in making sure I payed for something more than anything...I was told after having work done there wouldn't be a charge for a re-examination and they would check the work they did because my engine was running rougher than before their maintenance ... They claimed they found nothing connecting their work to the new annoying sound... But showed a video of a vehicle with bad motor mounts... OK fine now I'm aware of it... My problem is I don't think I should have been charged $189 for a diagnostics when still under a warranty while checking their work... that wasn't fair.
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
It was a wonderful experience. Thanks again
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Have been going to Toyota since I bought my 1999 Avelon and have always had a great experience. My current service rep Miss Deborah Freeman is the best!
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Mario was very professional and answered all of my questions
Anonymous
•
Aug 31, 2026
5.0/5
5.0/5
Na
Anonymous
•
Aug 28, 2026
5.0/5
5.0/5
Vic is always nice. He's very professional He's a great asset to your team.