The service provider was very professional, courteous and knowledgeable.
Parker
•
Nov 14, 2019
5.0/5
5.0/5
Great technicians, fast and painless service.
Daniel
•
Nov 13, 2019
5.0/5
5.0/5
The entire location was very friendly. I could not walk past a person that worked there without them asking was everything ok did I need anything at all. They took there time to help explore all of my options and matched me with my new vehicle.
Annette
•
Nov 13, 2019
5.0/5
5.0/5
I want to thank Cassidy Ledbetter for his outstanding customer service. When I arrived to the service department, I was a little upset with the Lexus service down the street. I came in for a battery check/ replacement if needed. I was told to make an appointment because it was after 4:00pm. Cassidy at Nalley immediately took my information and checked my battery. The diagnosis indicated a need for a new battery. Because of his kindness and professionalism. I purchased a new battery and 60,000 miles service. Very pleased with the service rendered. Butler Lexus has lost a customer.
Ronnie
•
Nov 13, 2019
5.0/5
5.0/5
Ms Diane did an fantastic job
Jaime
•
Nov 13, 2019
5.0/5
5.0/5
Excellent customer service. Good Communication w customer.
Tamika
•
Nov 13, 2019
5.0/5
5.0/5
Short wait time
Joyce
•
Nov 12, 2019
5.0/5
5.0/5
Diane did a excellent job of solving a problem I was having with my car!!!
Racine
•
Nov 12, 2019
5.0/5
5.0/5
We came in without an appointment and they provided service as if we did. I'm very impressed with the service department.
John
•
Nov 12, 2019
4.0/5
4.0/5
The service department in the cell Department both are just okay I can't make the comment that they're great because they were just okay they did what they need to do
The service provider was very professional, courteous and knowledgeable.
Parker
•
Nov 14, 2019
5.0/5
5.0/5
Great technicians, fast and painless service.
Daniel
•
Nov 13, 2019
5.0/5
5.0/5
The entire location was very friendly. I could not walk past a person that worked there without them asking was everything ok did I need anything at all. They took there time to help explore all of my options and matched me with my new vehicle.
Annette
•
Nov 13, 2019
5.0/5
5.0/5
I want to thank Cassidy Ledbetter for his outstanding customer service. When I arrived to the service department, I was a little upset with the Lexus service down the street. I came in for a battery check/ replacement if needed. I was told to make an appointment because it was after 4:00pm. Cassidy at Nalley immediately took my information and checked my battery. The diagnosis indicated a need for a new battery. Because of his kindness and professionalism. I purchased a new battery and 60,000 miles service. Very pleased with the service rendered. Butler Lexus has lost a customer.
Ronnie
•
Nov 13, 2019
5.0/5
5.0/5
Ms Diane did an fantastic job
Jaime
•
Nov 13, 2019
5.0/5
5.0/5
Excellent customer service. Good Communication w customer.
Tamika
•
Nov 13, 2019
5.0/5
5.0/5
Short wait time
Joyce
•
Nov 12, 2019
5.0/5
5.0/5
Diane did a excellent job of solving a problem I was having with my car!!!
Racine
•
Nov 12, 2019
5.0/5
5.0/5
We came in without an appointment and they provided service as if we did. I'm very impressed with the service department.
John
•
Nov 12, 2019
4.0/5
4.0/5
The service department in the cell Department both are just okay I can't make the comment that they're great because they were just okay they did what they need to do