Service reps were friendly and helpful. I would, however, recommend a more efficient appointment process. If I have a scheduled appointment for an oil change at 1 pm, I should not have been leaving there at 3. Again, customer service was excellent, but appointments don’t seem to save any time.
Diane
•
Jun 17, 2019
4.0/5
4.0/5
Service good but parts needed not available.
Linda
•
Jun 17, 2019
5.0/5
5.0/5
My experience super great , my service representative was very nice and very knowledgeable and respect
Erika
•
Jun 17, 2019
5.0/5
5.0/5
William was super! A far, positive change from past service experiences at other branded dealerships. Thank you!
Labaron
•
Jun 17, 2019
5.0/5
5.0/5
I had a great experience!
Daniel
•
Jun 16, 2019
5.0/5
5.0/5
wiper change went and my delay was minimal
Joseph
•
Jun 15, 2019
5.0/5
5.0/5
Had the best service experience I've had in a while. Was becoming more and more disappointed with the service I was getting and was ready to try another dealership. I finally got a good service advisor and my faith was restored. Will definitely ask for the same service advisor from now on.
Shanda
•
Jun 15, 2019
5.0/5
5.0/5
My experience was great. Really friendly and customer conscious staff. The staff knows what true customer service means. I appreciate Mr Green’s service and assistance. He’s a true professional in every sense of the word. I would recommend friends and family and feel extremely confident that they would be taken care of. Thank you Toyota of Union City.... 👏🏾
Tiffany
•
Jun 14, 2019
5.0/5
5.0/5
Lamonte was a great help!!! I truly appreciate the time he took with me concerning my car. He is the reason I continue to bring my car in for service when needed and choose not to go elsewhere.
Miranda
•
Jun 14, 2019
5.0/5
5.0/5
Allen approached me and assisted me immediately. He phoned me as soon as my vehicle was ready and walked me to my vehicle at the end. I really appreciate the customer service that I always re receive.
Service reps were friendly and helpful. I would, however, recommend a more efficient appointment process. If I have a scheduled appointment for an oil change at 1 pm, I should not have been leaving there at 3. Again, customer service was excellent, but appointments don’t seem to save any time.
Diane
•
Jun 17, 2019
4.0/5
4.0/5
Service good but parts needed not available.
Linda
•
Jun 17, 2019
5.0/5
5.0/5
My experience super great , my service representative was very nice and very knowledgeable and respect
Erika
•
Jun 17, 2019
5.0/5
5.0/5
William was super! A far, positive change from past service experiences at other branded dealerships. Thank you!
Labaron
•
Jun 17, 2019
5.0/5
5.0/5
I had a great experience!
Daniel
•
Jun 16, 2019
5.0/5
5.0/5
wiper change went and my delay was minimal
Joseph
•
Jun 15, 2019
5.0/5
5.0/5
Had the best service experience I've had in a while. Was becoming more and more disappointed with the service I was getting and was ready to try another dealership. I finally got a good service advisor and my faith was restored. Will definitely ask for the same service advisor from now on.
Shanda
•
Jun 15, 2019
5.0/5
5.0/5
My experience was great. Really friendly and customer conscious staff. The staff knows what true customer service means. I appreciate Mr Green’s service and assistance. He’s a true professional in every sense of the word. I would recommend friends and family and feel extremely confident that they would be taken care of. Thank you Toyota of Union City.... 👏🏾
Tiffany
•
Jun 14, 2019
5.0/5
5.0/5
Lamonte was a great help!!! I truly appreciate the time he took with me concerning my car. He is the reason I continue to bring my car in for service when needed and choose not to go elsewhere.
Miranda
•
Jun 14, 2019
5.0/5
5.0/5
Allen approached me and assisted me immediately. He phoned me as soon as my vehicle was ready and walked me to my vehicle at the end. I really appreciate the customer service that I always re receive.