The service was excellent from beginning to the end. Vick is a great service advisor. Well done!

Chris (Salesman) was great. Honest straightforward and good rep for Nalley.

I contacted my tech, needing an emergency appointment, he gave me an early morning appointment. I trust him and thank for taking care of my problem.

Service sept was Quick, efficient, thankful for Lyft shuttle service

Chris Kenner was patient, thoughtful and very knowledgeable. He went over and beyond to get our car from Stonecrest to Union City by driving to the location of the car himself, waiting and making sure everything was perfect. We are so pleased with our purchase. Also, Randy Salmon made the financing process easy and quick.

Great service from everyone! From the phone call for appointment, to the actual service!! Thanks for everything!!!

Forgive me. I know I’m not identifying the correct title. But the gentleman that assisted me was very courteous friendly & helpful. He introduced himself and made me feel appreciated.

I've been a loyal Toyota Customer at this location since 1995 when I purchased the first of four new vehicles. I've seen the name of the dealership change about four times with each owner. Since I've always purchased a new--not used vehicle, it was customary, as I'd been taught by my grandfather and uncles, to take it to the dealer to be repaired and for maintenance, instead of a mechanic. This is because the mechanics specialize and receive on-going training on their cars. Also, based on previous experiences, I am happy to state that my cars have always been serviced or repaired to my satisfaction-- without a return trip for the same issue(s). In other words, Toyota stands by its work, and it is guaranteed. Of all of the times that I've brought my vehicle for maintenance here, I met the most courteous, honest, and professional Service Advisor, and it would be remiss of me if I did not share the vital role that he played in my car being serviced. Yunervice "Vic" Smith has been the person of whom I ask for each time that I come to Nalley Toyota of Union City (Georgia). A couple of years ago, when a service appointment was made, he was assigned to assist me. I was so impressed from the time of intake; how knowledgeable and friendly he was and the care shown with my car's service needs. He notified me of what needed to be done, and constantly kept me updated on the progress being made. On another occasion, I had come prepared to wait, as I’d always previously done, for my vehicle to be serviced. He informed me of the approximate time that it would take, and offered me a ride home via Uber. While I was home, he called at different intervals to inform me of the status and the progression being made. He also prioritized the service(s) that needed to be taken care of immediately and told me when I needed to return to complete the other work. Vic's professionalism, honesty, integrity, and courtesy are characteristics above reproach and have brought about the utmost trust, on my behalf. He has always taken into account my best interest where my car is concerned.

Great Experience with Y. Smith

Very quick service.