The sales rep who assisted BJ, was very personable and knowledgeable about the vehicle that I purchased, the finance rep William was also very personable and explain the purchase order of the car in detail. The only concern I had was that floor mats didn’t come with the car. The overall experience was a great one!
Randy
•
Mar 22, 2023
5.0/5
5.0/5
Great people
Sheena
•
Mar 21, 2023
5.0/5
5.0/5
Excellent service from beginning to end. Thanks so much!
Dorothy
•
Mar 20, 2023
5.0/5
5.0/5
I was able to work with the service advisor of my choice. I believe her when she suggest additional services doe my car.
Bambi
•
Mar 20, 2023
5.0/5
5.0/5
Excellent customer service; professional, compassionate and understanding with me as I have a disability, explained all matters regarding my vehicle (better than any medical doctor), and wanted to forge a positive working relationship. Truly grateful!
David
•
Mar 20, 2023
5.0/5
5.0/5
Chris was not pushy, but professional and very knowledgeable. I’ve bought many used and new cars, and the experiences almost always left a bad taste in my mouth, sort-of-speak. Not this time. We had time to think, negotiate, think some more, and then decide. I would shop there again. No regrets.
Gary
•
Mar 20, 2023
5.0/5
5.0/5
Great customer service; made the complete experience seamless.
Dylan
•
Mar 20, 2023
5.0/5
5.0/5
Helpful
Neal
•
Mar 20, 2023
5.0/5
5.0/5
Excellent staff! New Car Sales Manager had everything ready for us when we got there & our salesman was terrific😊 It only took 1 hour & 15 minutes and we had our new car! We will be a repeat customer, Thank you Nalley Toyota
Virginia
•
Mar 20, 2023
5.0/5
5.0/5
The service department was very professional and friendly. Got me in and out in a timely manner. Really appreciated their service.
The sales rep who assisted BJ, was very personable and knowledgeable about the vehicle that I purchased, the finance rep William was also very personable and explain the purchase order of the car in detail. The only concern I had was that floor mats didn’t come with the car. The overall experience was a great one!
Randy
•
Mar 22, 2023
5.0/5
5.0/5
Great people
Sheena
•
Mar 21, 2023
5.0/5
5.0/5
Excellent service from beginning to end. Thanks so much!
Dorothy
•
Mar 20, 2023
5.0/5
5.0/5
I was able to work with the service advisor of my choice. I believe her when she suggest additional services doe my car.
Bambi
•
Mar 20, 2023
5.0/5
5.0/5
Excellent customer service; professional, compassionate and understanding with me as I have a disability, explained all matters regarding my vehicle (better than any medical doctor), and wanted to forge a positive working relationship. Truly grateful!
David
•
Mar 20, 2023
5.0/5
5.0/5
Chris was not pushy, but professional and very knowledgeable. I’ve bought many used and new cars, and the experiences almost always left a bad taste in my mouth, sort-of-speak. Not this time. We had time to think, negotiate, think some more, and then decide. I would shop there again. No regrets.
Gary
•
Mar 20, 2023
5.0/5
5.0/5
Great customer service; made the complete experience seamless.
Dylan
•
Mar 20, 2023
5.0/5
5.0/5
Helpful
Neal
•
Mar 20, 2023
5.0/5
5.0/5
Excellent staff! New Car Sales Manager had everything ready for us when we got there & our salesman was terrific😊 It only took 1 hour & 15 minutes and we had our new car! We will be a repeat customer, Thank you Nalley Toyota
Virginia
•
Mar 20, 2023
5.0/5
5.0/5
The service department was very professional and friendly. Got me in and out in a timely manner. Really appreciated their service.