Good day, I had a nail in my tire. I told the person who checked me in. My tire pressure was on. No one told me about the nail. No asked if I new a new tire or if I wanted it get plugged. I had to go somewhere to get my tire repaired. I was very disappointed. I called and left a message for the manager to call and as of today no on called. If this the service your customers receive then I will go have to go to another Toyota facility. My service was free but I also paid. I hope someone call me. Thank you

My service advisor RAFAEL at the Union City location was really good.. Made sure I got what I needed and did it under an hour.

I Had a wonderful salesman and finance manager.. got me in and out with the perfect car… All smiles

The (I don’t know what their called) but he very courteous, helpful & he assisted me with getting my hub cap back on. I appreciate good customer service🌼

Great staff they go above and beyond I don't remember the lady employee that took care of me but she was outstanding

My service agent was excellent

I really love my new Toyota Camry LE. It drives real smooth and very comfortable. Eric Smith did an excellent job for us.

My experience with the service department was excellent. Rafael was helpful, clear, and cheerful as he helped check in my car. He was also thorough in keeping me updated as to what needed to be done to the car, and responsive to my replies. I appreciate his excellent service. On the other hand a man named Carl (I will not give his last name) in the sales department left a very bad taste in my mouth. When I attempted to point out to him in a joking way that a letter he had sent to me was likely to cause a great deal of trouble for the business he was defensive, rude, and did not grasp that I was trying to help them avoid litigious customers bringing them to court. I have reported this matter to the sales department manager.

Great greeting upon arrival. Knowledgeable and courteous agent that took care of my appointment. Very pleased with the timing of my service.

Excellent service