Deb gave great customer service and set good expectations for the service. Only downside was the initial wait past the appointment time.

Very good customer service. 👌

Service Rep., Ms. Keys, was very, very learned, friendly and competent. Thanks for having her in your employ. KUDOS! If you do commendations, for your employees, she is deserving of it!

The staff were friendly and my service was completed quickly, including a wash for my car. I wish the kids room was larger with more options, but I'm sure they had to remove some toys due to Covid. However, the remote was also missing so I couldn't even find a cartoon to entertain my little one.

Good service, no problems to report.

My service adviser demonstrated excellent .

I have been very pleased with the level of customer service I've received from Steve Hicks and the staff of Nalley Toyota. I say," Thank you." to the Nalley organization.

Everything was great! In abs out in under 40 minutes for a 10,000 mile service.

Excellent

Staff could work on being more consistent with communication. Was surprised there was no wax applied to my brand new Highlander. They did make the deal happen and delivered it to My house do to family illness. Happy overall but definitely could have been a better experience.