Quick visit to Nalley for a headlight replacement. I scheduled an appointment for 10:20 and drive right in; however my wait to give them my vehicle was longer then I thought it would be. When talking to the rep I inquired about how long the service would take because I needed to pick my kids up from school at 1:30. He assured me that he would take care of me right away, and that is exactly what he did! I was worried that I would have to come back, but he had my car serviced and pulled back around within an hour and no charge for the headlight! Their service is always top notch which is why I will always return! An added benefit is that they support HBCUs. Thank you Nalley!!!
Marvalynn
•
Dec 12, 2021
5.0/5
5.0/5
Raphael is an excellent representation of your company.
Jesus
•
Dec 12, 2021
5.0/5
5.0/5
The service was great! Reasonable wait time.
Herman
•
Dec 11, 2021
5.0/5
5.0/5
Fast and convenient
Meredith
•
Dec 11, 2021
5.0/5
5.0/5
Service was good
Robert
•
Dec 11, 2021
5.0/5
5.0/5
Service writter was excellent, courteous and proffessional. Service on my Rav- 4 was completed quicker than I expected and they even ran it through their carwash! This is my fifth Toyota I've bought new and always received great service at this dealership! Mike!
Addie
•
Dec 11, 2021
5.0/5
5.0/5
I had a 7 am appointment for service of my vehicle. It was short , quick and efficient
Joi
•
Dec 11, 2021
5.0/5
5.0/5
It was great
Perez
•
Dec 10, 2021
5.0/5
5.0/5
Very knowledgeable staff & trustworthy.
James
•
Dec 10, 2021
4.0/5
4.0/5
I arrived early and was greeted reasonably promptly. The service manager took care of my issue and returned my truck to me fairly quickly. The servicing technician did leave the plastic steering wheel cover, plastic seat cover, and paper floor mat on the covered items in the truck after servicing, which was not that big a deal for me to remove. It's just that has never happened in all of the other service jobs I've given to Nalley.
Quick visit to Nalley for a headlight replacement. I scheduled an appointment for 10:20 and drive right in; however my wait to give them my vehicle was longer then I thought it would be. When talking to the rep I inquired about how long the service would take because I needed to pick my kids up from school at 1:30. He assured me that he would take care of me right away, and that is exactly what he did! I was worried that I would have to come back, but he had my car serviced and pulled back around within an hour and no charge for the headlight! Their service is always top notch which is why I will always return! An added benefit is that they support HBCUs. Thank you Nalley!!!
Marvalynn
•
Dec 12, 2021
5.0/5
5.0/5
Raphael is an excellent representation of your company.
Jesus
•
Dec 12, 2021
5.0/5
5.0/5
The service was great! Reasonable wait time.
Herman
•
Dec 11, 2021
5.0/5
5.0/5
Fast and convenient
Meredith
•
Dec 11, 2021
5.0/5
5.0/5
Service was good
Robert
•
Dec 11, 2021
5.0/5
5.0/5
Service writter was excellent, courteous and proffessional. Service on my Rav- 4 was completed quicker than I expected and they even ran it through their carwash! This is my fifth Toyota I've bought new and always received great service at this dealership! Mike!
Addie
•
Dec 11, 2021
5.0/5
5.0/5
I had a 7 am appointment for service of my vehicle. It was short , quick and efficient
Joi
•
Dec 11, 2021
5.0/5
5.0/5
It was great
Perez
•
Dec 10, 2021
5.0/5
5.0/5
Very knowledgeable staff & trustworthy.
James
•
Dec 10, 2021
4.0/5
4.0/5
I arrived early and was greeted reasonably promptly. The service manager took care of my issue and returned my truck to me fairly quickly. The servicing technician did leave the plastic steering wheel cover, plastic seat cover, and paper floor mat on the covered items in the truck after servicing, which was not that big a deal for me to remove. It's just that has never happened in all of the other service jobs I've given to Nalley.