Your tech was real nice very professional and as knowledgeable as can be expected to be
Donai
•
Oct 23, 2021
4.0/5
4.0/5
Great experience, as always!
Josie
•
Oct 23, 2021
5.0/5
5.0/5
Personable, quick, efficient! Thanks!
D
•
Oct 23, 2021
4.0/5
4.0/5
My experience with Vic was amazing, he truly went above & beyond to make sure I was taken care of. The only things keeping me from leaving 5 stars was the technician who inserted himself into our conversation & began to argue with me whether my warranty would cover the repair. Mind you he had no idea what type of warranty I had, nor anything else about the situation. He also reprimanded me for not having less than half a tank of gas in the car when I brought it in. I explained that no one told me that it needed to be that way or I would have made sure I had it correct. He continued to belittle me until I finally just ignored him all together. Also, I received a statement stating that I owed $252 for the loaner car that o was given (for less than 12 hours) because I “turned it in late” when I actually turned it in same day. The vehicle just wasn’t checked in until 5 days later. The manager gave me a call & settled everything for me. Again, Vic was amazing & really did help me out a lot. I will recommend everyone to Vic personally.
Tatia
•
Oct 23, 2021
5.0/5
5.0/5
Great customer service, fast and professional
Ferman
•
Oct 23, 2021
5.0/5
5.0/5
Service was great. I have not had a bad experience at all.
Jeff
•
Oct 23, 2021
5.0/5
5.0/5
Debbie will forever be my service advisor she’s very nice and kept abreast on the progress of my vehicle
Vicki
•
Oct 22, 2021
5.0/5
5.0/5
Services were readily explained by service provider in detail to understanding of necessity to get done. Wait time was well within promised completion time. Cost was very expensive relative to work done. Thanks
Dorothy
•
Oct 22, 2021
5.0/5
5.0/5
Had an early appointment, when i got there i was check in 3to4 minute, in about 30 minutes take or give i was out, that's the kind of service i like not sitting there hours on hours , great job.
Laleta
•
Oct 22, 2021
5.0/5
5.0/5
Although I weren't acknowledged/greeted while standing waiting for someone to help me, I can't rate the Service Advisor who assisted me, any less than excellent. He was very polite and provided excellent customer service. I understand that it can be hectic at times.
Your tech was real nice very professional and as knowledgeable as can be expected to be
Donai
•
Oct 23, 2021
4.0/5
4.0/5
Great experience, as always!
Josie
•
Oct 23, 2021
5.0/5
5.0/5
Personable, quick, efficient! Thanks!
D
•
Oct 23, 2021
4.0/5
4.0/5
My experience with Vic was amazing, he truly went above & beyond to make sure I was taken care of. The only things keeping me from leaving 5 stars was the technician who inserted himself into our conversation & began to argue with me whether my warranty would cover the repair. Mind you he had no idea what type of warranty I had, nor anything else about the situation. He also reprimanded me for not having less than half a tank of gas in the car when I brought it in. I explained that no one told me that it needed to be that way or I would have made sure I had it correct. He continued to belittle me until I finally just ignored him all together. Also, I received a statement stating that I owed $252 for the loaner car that o was given (for less than 12 hours) because I “turned it in late” when I actually turned it in same day. The vehicle just wasn’t checked in until 5 days later. The manager gave me a call & settled everything for me. Again, Vic was amazing & really did help me out a lot. I will recommend everyone to Vic personally.
Tatia
•
Oct 23, 2021
5.0/5
5.0/5
Great customer service, fast and professional
Ferman
•
Oct 23, 2021
5.0/5
5.0/5
Service was great. I have not had a bad experience at all.
Jeff
•
Oct 23, 2021
5.0/5
5.0/5
Debbie will forever be my service advisor she’s very nice and kept abreast on the progress of my vehicle
Vicki
•
Oct 22, 2021
5.0/5
5.0/5
Services were readily explained by service provider in detail to understanding of necessity to get done. Wait time was well within promised completion time. Cost was very expensive relative to work done. Thanks
Dorothy
•
Oct 22, 2021
5.0/5
5.0/5
Had an early appointment, when i got there i was check in 3to4 minute, in about 30 minutes take or give i was out, that's the kind of service i like not sitting there hours on hours , great job.
Laleta
•
Oct 22, 2021
5.0/5
5.0/5
Although I weren't acknowledged/greeted while standing waiting for someone to help me, I can't rate the Service Advisor who assisted me, any less than excellent. He was very polite and provided excellent customer service. I understand that it can be hectic at times.