It seems i get the same rep when i come in for a service… Earl has been nothing but amazing! He give me accurate need to know information, stresses to me the importance of things that i NEED to have done to my car all while being personable and with a smile. Please keep him on your team. Thank you Earl
Cynthia
•
Oct 3, 2021
5.0/5
5.0/5
The service was fast. Staff was very knowledgeable and helpful.
Ray
•
Oct 3, 2021
5.0/5
5.0/5
Was good customer service an excellent professional work
Postell
•
Oct 2, 2021
5.0/5
5.0/5
Service performed in a timely manner as usual 👍
Katherine
•
Oct 2, 2021
5.0/5
5.0/5
Fast and thorough service. No hard pitch sales, just friendly suggestions for other services based on vehicle inspection. Very friendly customer service.
Alyssa
•
Oct 2, 2021
4.0/5
4.0/5
The wait was incredibly long. I understand being short staffed, however, if someone says they are gonna wait there-maybe throw in, “it will be a few hours because we are a bit behind today”. I watched my car sit for 3 hours before it was driven to the back. Communication is key.
Sheritia
•
Oct 2, 2021
5.0/5
5.0/5
From beginning to end my experience was great. Duane found me exactly what I wanted and everything was quick and easy process.. Mr.Avery gave me great service as well while we were finishing my paperwork. Felt personable there and not like a business.
Mary
•
Oct 1, 2021
5.0/5
5.0/5
I was at Nalley Automotive for an oil in my vehicle. The service advisor was professional and very helpful. I was satisfied with wait time. It was a good experience.
Maragaret
•
Oct 1, 2021
5.0/5
5.0/5
Excellent service. Very attentive staff. Helpful, friendly and thirough. I would gladly recommend Nalley to friends and family.
It seems i get the same rep when i come in for a service… Earl has been nothing but amazing! He give me accurate need to know information, stresses to me the importance of things that i NEED to have done to my car all while being personable and with a smile. Please keep him on your team. Thank you Earl
Cynthia
•
Oct 3, 2021
5.0/5
5.0/5
The service was fast. Staff was very knowledgeable and helpful.
Ray
•
Oct 3, 2021
5.0/5
5.0/5
Was good customer service an excellent professional work
Postell
•
Oct 2, 2021
5.0/5
5.0/5
Service performed in a timely manner as usual 👍
Katherine
•
Oct 2, 2021
5.0/5
5.0/5
Fast and thorough service. No hard pitch sales, just friendly suggestions for other services based on vehicle inspection. Very friendly customer service.
Alyssa
•
Oct 2, 2021
4.0/5
4.0/5
The wait was incredibly long. I understand being short staffed, however, if someone says they are gonna wait there-maybe throw in, “it will be a few hours because we are a bit behind today”. I watched my car sit for 3 hours before it was driven to the back. Communication is key.
Sheritia
•
Oct 2, 2021
5.0/5
5.0/5
From beginning to end my experience was great. Duane found me exactly what I wanted and everything was quick and easy process.. Mr.Avery gave me great service as well while we were finishing my paperwork. Felt personable there and not like a business.
Mary
•
Oct 1, 2021
5.0/5
5.0/5
I was at Nalley Automotive for an oil in my vehicle. The service advisor was professional and very helpful. I was satisfied with wait time. It was a good experience.
Maragaret
•
Oct 1, 2021
5.0/5
5.0/5
Excellent service. Very attentive staff. Helpful, friendly and thirough. I would gladly recommend Nalley to friends and family.