The customer service representative Rafael was so time efficient and had great customer service was an in and an out.
Alex
•
Sep 3, 2021
5.0/5
5.0/5
Rafael was amazing! And he got me out in under an hour. I really enjoyed my experience!
Nicole
•
Sep 3, 2021
5.0/5
5.0/5
Services were provided and completed in a short amount of time. Excellent service as always
Princewill
•
Sep 3, 2021
5.0/5
5.0/5
The service rep that attended to me was nice and cordial. The turn around time for oil change can be improved as well
Franitha
•
Sep 3, 2021
4.0/5
4.0/5
My service technician Vic has made my service visits bearable each time. He thoroughly explains services that are priority and those that can be repaired later. He is a great asset for Nalley Toyota Union City.
Sean
•
Sep 3, 2021
5.0/5
5.0/5
Excellent, out of this world, above and beyond is how I would describe my experience. Service Rep Deb Freeman was amazing. She dealt with my insurance with what was supposed to be an easy auto glass claim but turned into a nightmare scenario. But she was patient, very thorough and communicative throughout the entire ordeal (yes it was that bad). The other staff members I interacted were great as well. But hats off to Deb and her patience, level of professionalism and overall great attitude. Thank you again.
Zalphia
•
Sep 2, 2021
5.0/5
5.0/5
Excellent Customer Service.
Phyllis
•
Sep 2, 2021
5.0/5
5.0/5
I came in with a flat tire, unfortunately I needed a new one, they got me in and out as fast as they could.
N/a
•
Sep 2, 2021
5.0/5
5.0/5
I really really like my service tech Raphel he needs to train other people to move as professional as him
Jacqueline
•
Sep 2, 2021
5.0/5
5.0/5
Awesome experience! Was just in the neighborhood when my maintenance light came on, even though I didn’t have an appointment, I pulled right up, they got me in and before you know it, I was back on my way in less than an hour!
The customer service representative Rafael was so time efficient and had great customer service was an in and an out.
Alex
•
Sep 3, 2021
5.0/5
5.0/5
Rafael was amazing! And he got me out in under an hour. I really enjoyed my experience!
Nicole
•
Sep 3, 2021
5.0/5
5.0/5
Services were provided and completed in a short amount of time. Excellent service as always
Princewill
•
Sep 3, 2021
5.0/5
5.0/5
The service rep that attended to me was nice and cordial. The turn around time for oil change can be improved as well
Franitha
•
Sep 3, 2021
4.0/5
4.0/5
My service technician Vic has made my service visits bearable each time. He thoroughly explains services that are priority and those that can be repaired later. He is a great asset for Nalley Toyota Union City.
Sean
•
Sep 3, 2021
5.0/5
5.0/5
Excellent, out of this world, above and beyond is how I would describe my experience. Service Rep Deb Freeman was amazing. She dealt with my insurance with what was supposed to be an easy auto glass claim but turned into a nightmare scenario. But she was patient, very thorough and communicative throughout the entire ordeal (yes it was that bad). The other staff members I interacted were great as well. But hats off to Deb and her patience, level of professionalism and overall great attitude. Thank you again.
Zalphia
•
Sep 2, 2021
5.0/5
5.0/5
Excellent Customer Service.
Phyllis
•
Sep 2, 2021
5.0/5
5.0/5
I came in with a flat tire, unfortunately I needed a new one, they got me in and out as fast as they could.
N/a
•
Sep 2, 2021
5.0/5
5.0/5
I really really like my service tech Raphel he needs to train other people to move as professional as him
Jacqueline
•
Sep 2, 2021
5.0/5
5.0/5
Awesome experience! Was just in the neighborhood when my maintenance light came on, even though I didn’t have an appointment, I pulled right up, they got me in and before you know it, I was back on my way in less than an hour!