Cruz was my salesman and was FREAKING AWESOME gave me the whole new car shopping experience. I love My car so much !

Fast quick service

The service was great and everyone was friendly. This day they weren't taking walk ins but I didn't know and I had not called in for an appointment , but they took me in and serviced my car quickly. It was a good experience.

Really loved working with Ethan. Overall, I felt like the people on site were trying to work hard to help us stay within or close to our budget. The atmosphere within the dealership was very comfortable. People were very attentive and friendly, not pushy. A few complaints: I didn't receive the carfax until after the paperwork had begun and was not told that there had been minor damage to the vehicle previously. I was initially told that the vehicle was certified pre-owned, and then after my credit was checked, was told that it was not. Also, the vehicle was serviced after purchase, but one of the tires was still slightly flat and the car was not filled with gas (I thought that was standard with a vehicle purchase). It was raining hard however, and right at the end of their workday, so that may have been a contributing factor.

Fast service

Quick and easy for a good price. Earl took good care of me and provided a ride from and back tothe dealership. I would have liked to know more about the condition of my vehicle’s condition however I am satisfied with their service and will be returning

My experience was great, I didn't feel pressured to do anything for my car that wasn't necessary. The guy who helped me today was very good. I will be back when it's time to service my vehicle...Thank you

Service was very quick...Earl was a pleasure to work with and very professional Chana Devereaux

When I first arrived for my appointment, I waited briefly for a tech to come to my vehicle and give instructions. I was scheduled for an oil change. My wait was not long at all and I received a text when I was ready to be checked out. My tech was on the phone when I was checking out so I didn’t feel that I got to ask questions at that time.

Vic gave Outstanding Customer Service and the Young Lady who acknowledged Me before I was service. Great Customer Service to the Both of them. On the other hand D. Bell failed and I felt that he lied concerning the washing and the vacuuming of the inside of My 2021 Highlander. I felt as if the Service Tech did exactly what D. Bell told them how to Service by 2921 Highlander by running it through the car wash. When I requested a Detail of My Truck D. Bell said, No and offered. Me a lower Service. As a Customer I never want to have D. Bell service Me again in any matter. I was not pleased with his Customer Service at all. Thank You.