My technician Josh was great! Super attentive and efficient! I recommend Nalley Toyota in Union city for all Toyota service needs!
Jerry
•
Jun 25, 2021
5.0/5
5.0/5
Raphael was grest. Service excellent Cc
Maria
•
Jun 25, 2021
5.0/5
5.0/5
Always a pleasure working with Vic Smith, wonderful attitude, helpful and knowledgeable.
Dwain
•
Jun 25, 2021
5.0/5
5.0/5
I made my appointment on Monday June 21 and was given a slot for Thursday June 24 at 9am. I arrived a little early and told the service rep I was there for a recall. He explained the process and waited patiently in the waiting area. After about two hours which I expected because they were quite busy I received a text that my vehicle was done. I thought the service and professionalism was great. I would definitely recommend this location to anyone since I use it exclusively for my vehicle.
Dorsel
•
Jun 25, 2021
5.0/5
5.0/5
Everything was great. My service advisor was awesome.
Latoya
•
Jun 25, 2021
5.0/5
5.0/5
Awesome
Dakota
•
Jun 25, 2021
5.0/5
5.0/5
Our sales representative BJ was super polite! He was not pushy at all and wasn't forcing us to look at vehicles we didnt wanna look at. He truly listened to our desires in a vehicle and showed us what he felt we'd like most and be able to afford at the same time. He worked with us to find us a vehicle we could afford even looking at other dealerships inventory. He truly was a nice guy. Definitely would come back to this location and ask for him again.
Malikah
•
Jun 25, 2021
5.0/5
5.0/5
I'd come in to have the technicians look over the work of a different auto repair shop. Not only did they confirm replacement of the part was required, they also gave me a full write up about the other issues they found. To top it off, I was never even charged for the diagnostic report which allowed me to save money but having the "other guys" repair their own faulty work. I know one thing. From this point forward, I'll have my car at this Toyota service center for any future maintenance and repairs on my vehicle. Thanks Nalley.
Chanel
•
Jun 24, 2021
5.0/5
5.0/5
I WOULD LIKE TO SAY MY ADVISOR JOSH MADE FEEL AT HOME.THE SHUTTLE BUS TOOK US TO GET LUNCH.WHILE I WAITED JOSH MADE SURE WE RECEIVED A RENTAL AND EVERYTHING WENT SMOOTHLY.I CANT FOR MR.CARL DAVIS IN SALES WAS HELPFUL IN FINDING ME A NEWER CAR.I WILL BE LOOKING FORWARD GETTING MY VEHICLE SERVICED AGAIN AT NALLEY TOYOTA IN UNION CITY.
Kent
•
Jun 24, 2021
5.0/5
5.0/5
Friendly and attentive agents. Found a cheaper and more effective option for my issue.
My technician Josh was great! Super attentive and efficient! I recommend Nalley Toyota in Union city for all Toyota service needs!
Jerry
•
Jun 25, 2021
5.0/5
5.0/5
Raphael was grest. Service excellent Cc
Maria
•
Jun 25, 2021
5.0/5
5.0/5
Always a pleasure working with Vic Smith, wonderful attitude, helpful and knowledgeable.
Dwain
•
Jun 25, 2021
5.0/5
5.0/5
I made my appointment on Monday June 21 and was given a slot for Thursday June 24 at 9am. I arrived a little early and told the service rep I was there for a recall. He explained the process and waited patiently in the waiting area. After about two hours which I expected because they were quite busy I received a text that my vehicle was done. I thought the service and professionalism was great. I would definitely recommend this location to anyone since I use it exclusively for my vehicle.
Dorsel
•
Jun 25, 2021
5.0/5
5.0/5
Everything was great. My service advisor was awesome.
Latoya
•
Jun 25, 2021
5.0/5
5.0/5
Awesome
Dakota
•
Jun 25, 2021
5.0/5
5.0/5
Our sales representative BJ was super polite! He was not pushy at all and wasn't forcing us to look at vehicles we didnt wanna look at. He truly listened to our desires in a vehicle and showed us what he felt we'd like most and be able to afford at the same time. He worked with us to find us a vehicle we could afford even looking at other dealerships inventory. He truly was a nice guy. Definitely would come back to this location and ask for him again.
Malikah
•
Jun 25, 2021
5.0/5
5.0/5
I'd come in to have the technicians look over the work of a different auto repair shop. Not only did they confirm replacement of the part was required, they also gave me a full write up about the other issues they found. To top it off, I was never even charged for the diagnostic report which allowed me to save money but having the "other guys" repair their own faulty work. I know one thing. From this point forward, I'll have my car at this Toyota service center for any future maintenance and repairs on my vehicle. Thanks Nalley.
Chanel
•
Jun 24, 2021
5.0/5
5.0/5
I WOULD LIKE TO SAY MY ADVISOR JOSH MADE FEEL AT HOME.THE SHUTTLE BUS TOOK US TO GET LUNCH.WHILE I WAITED JOSH MADE SURE WE RECEIVED A RENTAL AND EVERYTHING WENT SMOOTHLY.I CANT FOR MR.CARL DAVIS IN SALES WAS HELPFUL IN FINDING ME A NEWER CAR.I WILL BE LOOKING FORWARD GETTING MY VEHICLE SERVICED AGAIN AT NALLEY TOYOTA IN UNION CITY.
Kent
•
Jun 24, 2021
5.0/5
5.0/5
Friendly and attentive agents. Found a cheaper and more effective option for my issue.