My experience was great and it was what I expected to get and did. My Service Adviser listened to my concerns, advised me as to what to do and he took steps to get it taken care of.
Rory
•
Jun 17, 2021
5.0/5
5.0/5
Fast and efficient service!
T
•
Jun 17, 2021
5.0/5
5.0/5
Service, as usual was excellent. Thank you Steven Hicks,and thanks to the rest of the crew.
Andrea
•
Jun 17, 2021
5.0/5
5.0/5
Service was fast. Advisor was courteous and professional
Basirat
•
Jun 17, 2021
5.0/5
5.0/5
Professionalism at its best!
Jasmine
•
Jun 16, 2021
4.0/5
4.0/5
My experience was good. The only thing I did not like is how Toyota of Union City keeps a sign every day that says “we are only taking appointments today”. Can you please just let your Costumers know you no longer service them unless by appointments only? That way costumers will decide if they really want to come there or find a different company that will cater to their needs. It does not make sense to only service by appointments only because if a costumer is having an emergency, he or she should be able to just drive there for a quick check up and fix before actually making an appointment that will probably take a longer time.I hope you improve in your service to costumers. This will be your quick fix in order to satisfy your costumers.
Quiana
•
Jun 16, 2021
5.0/5
5.0/5
Earl has wonderful customer service. I was taken care of quickly and efficiently. He gave me updates every step of the way. Great work
Junisia
•
Jun 16, 2021
5.0/5
5.0/5
Steve was extremely helpful and professional…. his communication was phenomenal he kept me informed of every step taken pertaining to my vehicle… He provided videos when necessary. again just an awesome overall experience. Thanks a million
Cherron
•
Jun 16, 2021
5.0/5
5.0/5
The service was amazing and Raphael did a great job with assisting me today! Answered all my questions and was very professional!
Drelin
•
Jun 16, 2021
5.0/5
5.0/5
Deb F. was awesome. She kept us informed and answers all questions.
My experience was great and it was what I expected to get and did. My Service Adviser listened to my concerns, advised me as to what to do and he took steps to get it taken care of.
Rory
•
Jun 17, 2021
5.0/5
5.0/5
Fast and efficient service!
T
•
Jun 17, 2021
5.0/5
5.0/5
Service, as usual was excellent. Thank you Steven Hicks,and thanks to the rest of the crew.
Andrea
•
Jun 17, 2021
5.0/5
5.0/5
Service was fast. Advisor was courteous and professional
Basirat
•
Jun 17, 2021
5.0/5
5.0/5
Professionalism at its best!
Jasmine
•
Jun 16, 2021
4.0/5
4.0/5
My experience was good. The only thing I did not like is how Toyota of Union City keeps a sign every day that says “we are only taking appointments today”. Can you please just let your Costumers know you no longer service them unless by appointments only? That way costumers will decide if they really want to come there or find a different company that will cater to their needs. It does not make sense to only service by appointments only because if a costumer is having an emergency, he or she should be able to just drive there for a quick check up and fix before actually making an appointment that will probably take a longer time.I hope you improve in your service to costumers. This will be your quick fix in order to satisfy your costumers.
Quiana
•
Jun 16, 2021
5.0/5
5.0/5
Earl has wonderful customer service. I was taken care of quickly and efficiently. He gave me updates every step of the way. Great work
Junisia
•
Jun 16, 2021
5.0/5
5.0/5
Steve was extremely helpful and professional…. his communication was phenomenal he kept me informed of every step taken pertaining to my vehicle… He provided videos when necessary. again just an awesome overall experience. Thanks a million
Cherron
•
Jun 16, 2021
5.0/5
5.0/5
The service was amazing and Raphael did a great job with assisting me today! Answered all my questions and was very professional!
Drelin
•
Jun 16, 2021
5.0/5
5.0/5
Deb F. was awesome. She kept us informed and answers all questions.