I was reluctant to bring my 2004 Toyota Avalon to a dealer as I've heard the stories of being over charged. Upon my arrival I saw Earl sitting at the first desk in the service center. He welcomed me and I explained my issue (car wouldn't stay running). He took my key and assured me they'd do a check to see what's happening. I left and after a couple days I received a text message saying please review our findings on your vehicle. When I open it, I was horrified! Somehow I got bad gas during the gas shortage and it fouled out all my plugs!!! I need all 6 plugs plus a gas tank/fuel injector flush to the tune of almost $2000!!!! YIKES!!! I arrived to see the vehicle and try to decide what to do next. Earl went over everything and I explained I'm tight on money. He said let me see what we can do. After a little while he came back and told me he can save me some money on this fix. Surprisingly he found a way to save me almost $700 on the job. This still put me in a pinch, but the cost was now manageable. I was surprised to see a dealership care about my personal financial situation. He even replaced a ducked taped coil pack that my personal mechanic broke without telling me FOR FREE AND WASHED THE CAR!!! The cars running better than ever with over 260k miles. I was floored!!! Thank you Earl Cabbil and Nalley Toyota of Union City for running a honest and reliable business. I'll be coming back to you for my regular maintenance from now on. You guys rock!!!

Beyond expectation of great customer service 👏🏾👏🏾👏🏾

Rafael was very nice and professional…awesome job!

A job well done professionally and timely. Will always go there, and also recommend you to my circle of friends.Thanks.

Had to wait to long for a oil change.

It was very good and done in a timely manner

My engine oil service was done in a hour like he quoted me.

This was my first time at this Toyota location and my experience was great. My service provider Josh was amazing. The staff was friendly and helpful. I also loved the large waiting area. Everything was great!! Definitely would recommend this location.

Mr Raffel he is really good man he always help me with all my car problems I come there because of him now

The purchase started with Denis Rose contacting me due to an online request I submitted. Mr. Rose was very helpful and understanding of what I wanted and was looking for. He turned me over to Sales Representative Carl Davis who closed out the deal. Mr. Davis is an outstanding person who was GREAT to work with. His non-pressuring style and knowledge to answer ALL question make him the foundation of Union City Toyota. Although I live about 90 miles away, I will direct people to Union City Toyota....