Wish this provided an opportunity for a more specific breakdown -- the sales staff would get 5 stars; the buying process was extremely easy, but awfully slow, so probably 4.5 stars there; the price itself (based on both Kelly & Edmunds) was not a great deal, but it was a fair deal, so probably 3 stars there; the "hidden costs," i.e. taxes & fees, were > 20% of the final price, so 2 stars on that portion. Had a problem with the car immediately, that unfortunately the service dept. could not duplicate, and the sales manager offered to simply wipe away the transaction and give me my money back, which was a pleasant surprise to me, and ensured that I would most definitely buy from them again.

Vic was great & I hope he stays there so he can be my service advisor next time I have to take my car in. I give him 5 stars, but gave the service a 4 star rating because the detail crew removed my restaurant menus & coupons from my door pockets along with the microfiber cloth I kept for wiping the inside of the windshield. I’ve always left them in the car when brought in for a wash & wax and this is the first time they were taken.

Very professional, being a service advisor in the pass they did a fantastic job I would recommend the service to anyone thank you

Check in took longer than expected, but the overall experience was excellent. I was very impressed by Toyota Care service and forgot to inquire about a vac and wash, but they had already completed it! Thanks Deb and team!

Service work is superb! Wait time is horrible .

I really appreciate rafael i believe i spelled the name correctly if not i apologize but he was very specific with assisting me in what kinda issues my car was having. They also finished in perfect timing. I was there for about a hour and half which was great because i got a good amount of work done on my car. So definitely keep up the good work and i will be back for any other work needed on my car

Efficient

Appreciate

Professional service!

My Experiences Coming Here Have Been Great. Services have Exceeded My Expectations.